The book gives a close look at tour guides at places of difficult history. For this purpose, experts, doing empirical research from all over the world working in this field, present their results. In this way, an impression of the activity of the guides will be given from two perspectives: On the one hand, the focus is on questions of content: What challenges are the guides facings? On the other hand, the methodological procedures to be used in the field of tour guides have to be considered: Why do qualitative studies in particular dominate the field?

Tour guides at places of difficult history What challenges are the guides facings? New studies on Holocaust Education

Autorentext

Anja Ballis, PhD, professor and chair of German Language Education at the University of Munich. The focus of her research has been on Holocaust education, teaching with digital media, and textbook research. She is also known for her research on interactive 3D testimonies, tour guides at Holocaust museums and memorial sites and as an editor of "Holocaust Education-Historical Learning-Human Rights Education" (since 2019, Springer Science).

Inhalt

Europe: Authenticity at German sites.- The memorial site of Dachau: Competition among tour guides.- Language as action: How guides talk to female students at memorial sites .- Education and Commemoration: Site educators in Germany.- The pedagogy in Austria: How do teachers as tour guides react?- From Peer Guides to Professionals: The Anne Frank House and its staff in Berlin.-Poland: Memorial Site Auschwitz. A trip into horror.- Israel: Tour Guides in Yad Vashem.- Monster of Yishai Sarid. A Grounded Theory-Sketch.- North Amercia & South Africa: The USHMM and Chicago Holocaust Museum: A comparison.- The Neuberger Holocaust Education Center: The perspective of the head of education.- Guiding at the Durban Holocaust & Genocide Centre.