With almost 3 million copies sold worldwide, this new edition of an enduring classic is the definitive guide to dramatically improve leadership effectiveness, transform personal and professional relationships, and unleash organizational results. Significantly revised throughout, this edition includes updated stories, brand new content, and a practical group discussion guide. Over two decades since first being published, Completely rewritten throughout, this fourth edition features important updates: Explore the ideas that have helped millions of people and thousands of organizations sustainably transform relationships and results.

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The Arbinger Institute is the innovator of leadership and professional development that empowers leaders to transform their organization’s culture to achieve lasting business results. With its unique focus on changing mindsets in order to change behavior, Arbinger’s research-backed process gets to the core of cultural transformation to drive sustainable change. By bringing humanity to the workplace, Arbinger improves employee engagement and retention, inspires team collaboration and inclusivity, and the bottom line. For more information, visit https://arbinger.com/