The topic of spiraling conflict and what happens to us when we are in conflict fascinates everyone equally. The reaction is then thoughtfulness and self-reflection. Everyone has their own conflicts and therefore the topic is close to us. Conflicts are usually stressful and therefore we wish for explanations and ways out.

· What dynamics do conflicts take on and how do they develop?

· What happens to us when we enter the spiral of conflict.

· How does our thinking, our view of things and our interests change? · What does the conflict do to us and how do we get out of the vortex? That is what this book is about. It is based on scientific findings from psychology and conflict research.

Concrete action to end your own conflicts Understanding what happens to us when we face conflict Methods to counteract an escalation of conflicts

Autorentext

Andrea Hartmann-Piraudeau is the managing director of Consensus GmbH. She is a widely respected conflict mediator in companies and organizations and an expert in intercultural and international conflict resolution, dialogue processes and negotiations. She designs and conducts mediation trainings at the Consensus Campus. Andrea Hartmann-Piraudeau studied communication sciences, sociology and linguistics and holds a Master's degree in mediation and a PhD in social sciences. Her research focuses on emotions and cultural differences in (highly escalated) conflicts.

Inhalt

1. introduction.- 2. the nature of conflict.- 3. types of conflict.- 4. the conflict spiral.- 5. conflict resolution.