Autorentext

Harold Kerzner, PhD, is Senior Executive Director for Project Management at the International Institute for Learning, Inc. (IIL), a global learning solutions company offering professional training and consulting services worldwide. Dr. Kerzner's profound effect on the project management industry inspired IIL to establish, in coordination with PMI, the Kerzner International Project Manager of the Year Award, which is presented to a distinguished PMP® or global equivalent each year. Al Zeitoun, PhD, PgMP, is a PMI Fellow and has over 30 years of global experience in program/project management and strategic change, leading operational excellence for large corporations. He brings decades of global experience with multi-billion-dollar industry-leading organizations. He has implemented digital transformation as a key to accelerating revenue growth and driving market dominance, while redefining internal cultures to embrace and champion new Ways of Working and innovation mindset across all levels of the organization. Dr. Zeitoun has taught, trained, and coached professionals worldwide.

Klappentext

Place the right people in the right roles at the right time with this essential guide Project estimating, or project workforce planning, involves a systematic process of identifying and managing the key human resources required for efficient and effective completion of a project. This process necessarily balances a huge range of factors, from forecasting labor costs to managing team composition to incorporating relevant legislation and projecting the impact of artificial intelligence and market conditions. Effective workforce planning contributes to overall project success by ensuring that the right people are in the right roles at the right time. Project Workforce Estimating: Best Practices for Project Managers offers a comprehensive overview of workforce planning, from foundational principles to advanced techniques. It offers a range of techniques and strategies that can be incorporated into planning for virtually any kind of project, along with detailed guidance to ensure accurate projections. Closely aligned with industry standards, it is a must-own for project managers looking to systematize a critical stage of project management. Project Workforce Estimating: Best Practices for Project Managers readers will also find:

• Information aligned with standards such as the PMBOK® Guide and Earned Value Management Systems
• A detailed exploration of global workforce estimation, project life cycle costing, and more

• A range of techniques and strategies suitable for any possible industry Project Workforce Estimating: Best Practices for Project Managers is ideal for project managers, business analysts and consultants, executives and senior managers, and HR professionals.

  Inhalt

  Preface xi

  About the Companion Website xiii

  1 The Future of Project Workforce Planning 1

  Navigating the World of Limited Resources 1

  Principles of Project Workforce Management 3

  Workforce Management in the External Environment 6

  Workforce Management and Legislation 7

  Professional Development for Project Teams 8

  Labor Rate Structures 9

  The Role of Contract and Temporary Staff 10

  Impact of Artificial Intelligence on Future Workforce Planning 11

  2 The Complexities of Project Workforce Estimating 17

  Sources for Workforce Estimation 17

  Factors Influencing Workforce Estimation 18

  Stakeholder Involvement in Workforce Staffing 20

  The Key to Workforce Estimating 21

  Earned Value Management Systems and the PMBOK® Guide 22

  Direct Versus Indirect Project Costs 23

  Breaking Down the Overhead Costs 24

  Forward Pricing Rates: Salary 25

  Calculating Available Work Hours 26

  Work Authorization Form 27

  Project Pricing Overview 27

  Validating Estimation Assumptions 28

  The Fuzzy Front End 30

  Project Portfolio Management 32

  The Value Proposition Behind Project Portfolio Software Tools 33

  3 Techniques for Estimating Project Workforce Needs 35

  Overview of Workforce Estimation Methods 35

  From Labor Hours to Labor Costs 36

  Enhancing Estimation Accuracy 36

  Estimating Costs Per Hour 37

  Parametric Estimating 38

  Analogy Estimating 38

  Ground-up (Grassroots) Estimation 39

  Applying Learning Curves in Workforce Estimation 40

  Understanding the Learning Curve Effect 41

  Estimating Management and Support Needs 42

  Identifying Hidden Labor Costs 43

  The Impact of Documentation on Labor Costs 44

  The Need for Workforce Backup Plans 45

  Common Challenges in Workforce Estimation 46

  The Essential Value of Enterprise Risk Management 47

  4 Monitoring Workforce Expenditures 49

  Initiating Workforce Expenditure Tracking 49

  Converting Work Hours into Financial Metrics 50

  Balancing Hours and Dollars in Project Tracking 50

  Analyzing Workforce Metrics 52

  Analyzing Spending Trends 53

  Example of Termination Liability 55

  Oversight of Workforce Expenditures 55

  Setting Reporting Intervals for Workforce Status 57

  Documenting Challenges in Workforce Reporting 57

  Optimizing the Business Models Around Workforce Strengths 58

  5 Growth of Innovation Project Teams 61

  The Need for Innovation and Creativity 61

  Introduction to Innovation 62

  Types of Innovation 64

  Co-Creation Innovation 69

  Defining Innovation Success and Failure 72

  Value: The Missing Link 74

  The Innovation Environment 74

  The Innovation Culture 77

  Idea Generation 78

  Understanding Reward Systems 79

  Resources Management 80

  The Power of the Agile and Hybrid Approaches 83

  Innovation Project Management Future Skills 84

  Innovation Portfolio Management 87

  The Need for Innovation Metrics 89

  Extracting the Business Value 93

  The Value of Prompt Engineering in Fostering Innovation 95

  References 96

  6 Designing the Future Workforce 101

  Identifying Desired Team Competencies 101

  Perspectives on Project Management 102

  Strategies for Workforce Recruitment 103

  Degrees of Permissiveness 103

  Commitment and Expectation Management 104

  Engaging High-Value Team Members 105

  Addressing Underperformance 105

  Non-Financial Incentives for Motivation 106

  Celebrating Achievements from Plaques to Public Acknowledgments 106

  The Role of Public Recognition 107

  Alternative Non-Monetary Rewards 107

  Timing and Patterns of Staffing Needs 109

  The Role of Organizational Development 110

  7 Advanced Topics in Workforce Planning 115

  Budget Allocation and Adjustment 115

  Securing Additional Project Funding 116

  Global Workforce Estimation Challenges 116

  Structuring Project Teams for Success 117

  Incorporating Management Plan Data 118

  Developing Contingency Plans for Workforce Management 119

  The Benefits of Co-Located Teams 120

  Project Life Cycle Costing Approaches 121

  Techniques for Workforce Leveling 121

  Advanced Workforce Leveling Strategies 122

  Maturing an Inventory of Skills and Competencies 123

  The Next Potential of AI in Enabling Workforce Planning 125

  8 Case Studies in Workforce Planning 133

  Dixon Aerospace 135

  The Phoenix Project 137

  Brenda's Dilemma 139

  The Brainstorming Meeting 141

  The Lack of Information 143

  The Information Overflow Dilemma 145

  The Impact of Assumptions 147

  Nora's Dilemma 149

  Managing Resources in Government Agencies 153

  Kane Corporation 156

  Skunk Works Project Management 160

  Index 173