This book examines food in the United States in the age of the Internet. One major theme running through the book is business opportunities and failures, as well as the harms to consumers and traditional brick-and-mortar companies that occurred as entrepreneurs tried to take advantage of the Internet to create online companies related to food. The other major theme is the concept of trust online and different models used by different companies to make their web presence seem trustworthy. The book describes a number of major food companies, including AllRecipes, Betty Crocker, Cook's Illustrated, Epicurious, Groupon, OpenTable, and Yelp. The book draws on business history, food studies, and information studies for its approach.

Tackles information science in terms of food on the internet Covers business history and public trust Discusses how the internet has affected certain food industries Includes supplementary material: sn.pub/extras

Autorentext

William Aspray is a full professor in the Department of Information Science at the University of Colorado Boulder. He has also taught at the University of Texas Austin, Indiana University Bloomington, Virginia Tech, University of Pennsylvania, and Harvard University, among others. He holds a Ph.D. in the history of science from the University of Wisconsin-Madison. He has served as the Director of the IEEE Center for the History of Electrical Engineering, Associate Director of the Charles Babbage Institute for the History of Information Processing at the University of Minnesota, and Executive Director at the Computing Research Association. He is the author or editor of over two dozen books dealing with the history of computing, mathematics, and information. He has published more than 100 articles in the key information history journals and served on their editorial boards, including Information Research, The Information Society, IEEE Annals of the History of Computing, Information & Culture: A Journal of History, and Communications of the ACM. James W. Cortada is a Senior Research Fellow at the Charles Babbage Institute at the University of Minnesota. He holds a Ph.D. in modern history and worked at IBM in various sales, consulting, management, and executive positions for 38 years, including in IBM's management research institute, The IBM Institute for Business Value (IBV). There, he led and participated in over three dozen global studies on the use of information and business managerial practices. He is also the author of over a dozen books on the management of business, information technologies, and management. He also authored nearly two dozen books on the history of information technology, its business practices and industry, and about knowledge management. His articles on the history of information have appeared in many of the "journals of record" for each topic he has studied, including Information and Culture, Library and Information History, Business History Review, IEEE Annals of the History of Computing, Enterprise and Society, and Technology and Culture, among others. He serves on the editorial boards of Information and Culture, Library and Information History, and IEEE Annals of the History of Computing.

Inhalt

Food Online: An Introduction to a Complex Environment.- Anatomy of a Dot-Com Failure: The Case of Online Grocer Webvan.- The Dark Side of Online Food Businesses: Harms to Consumers and Main-Street Businesses.- Trust Online: From Amazon to Recipe Sharing.