The book focuses on the real-world case-based crisis management in digital product development. This includes forecasting, responding, and agile engineering/management methods, patterns, and practices for sustainable development. This book introduces a set of case studies for sustainability in management as a blend, the components of which have been carefully selected from a few domains adjacent to digital production such as IT-intensive operation, human resource management, and knowledge engineering, to name a few. The key ingredients of this crisis management framework include information management, tradeoff optimization, agile product development, and knowledge transfer. The case studies this book features will help the stakeholders in understanding and identifying the key technology, business, and human factors that may likely result in a digital production crisis, i.e., critically affect the organization outcomes in terms of successful digitalization and sustainable development.These factors are particularly important for the large-scale applications, typically considered very complex in managerial and technological aspects, and, therefore, specifically addressed by the discipline of IT crisisology.

Presents real-world case studies Issues addressed by the discipline of IT crisisology Serves as a reliable compass for the digital product developers and managers of IT-intensive businesses

Autorentext

Dr. Sergey V. Zykov completed his M.Sc. and Ph.D. in Computer Science from Moscow Engineering Physics Institute in the year 1994 and 2000, respectively. Presently, Dr. Zykov is working as Professor in National Research University, Higher School of Economics, Russia. He is a member of many professional organisations like IWA, IIIS and KES Intl. He is a member of many reputed journal boards - International Journal of Knowledge-Based and Intelligent Engineering System and Intelligent Decision Technologies. He has published three books - "Managing Software Crisis: A Smart Way to Enterprise Agility" , "Agile Enterprise Engineering: Smart Application of Human Factors" and "Crisis Management for Software Development and Knowledge Transfer" by Springer, and "Software Engineering for Enterprise System Agility" with IGI Global.

Inhalt
The Case Method: Promoting Informed Digitalization.- Pre-Digitalization: Earlier Cases.- Fostering Digitalization: IT-Intensive Businesses.- Taming Human Factors: Diversity in Digitalizing Multinationals.- Industry-Wide Case: The Russian Forest Industry.- Social Aspect of Digitalization: The Human Factors.