Customer segments form multi-level hierarchical trees in many supply chain planning problems. Sebastian Vogel provides a comprehensive formal overview of such multi-stage customer hierarchies and characterizes the corresponding demand fulfillment problem. Here, the process of quota reservation and allocation planning usually has to be performed iteratively. This is particularly difficult for decentral planners who have only limited information transparency. A new superior allocation scheme for decentral decision makers is derived which exploits the level of customer heterogeneity in sub-trees.

Publication in the field of economic sciences Includes supplementary material: sn.pub/extras

Autorentext

Dr. Sebastian Vogel wrote his dissertation under Prof. Dr. Herbert Meyr's supervision at the Chair of Production and Supply Chain Management at the Technische Universität Darmstadt.

Inhalt
Supply Chain Planning and Demand Fulfillment.- Available-to-Promise.- Multi-Stage Customer Hierarchies.- Allocation Planning and Disaggregation in Customer Hierarchies.