Information and knowledge have profoundly transformed businesses, organizations and society. Knowledge management promises concepts and instruments that help organizations to provide an environment supportive of knowledge creation, sharing and application. Information and communication technologies are often regarded as the enabler for the effective and especially efficient implementation of knowledge management. The book presents an almost encyclopedic treatise of the many important facets, concepts and theories that have influenced knowledge management and integrates them into a framework consisting of strategy, organization, systems and economics guiding the design of successful initiatives. The third edition particularly extends coverage of the two pillars of implementing knowledge management initiatives, i.e. organization and systems.

Presents the conceptual roots of knowledge management and knowledge management systems Identifies key strategic issues of knowledge management and links it to corporate strategy Gives guideliness for organisational design of knowledge management initiatives Includes supplementary material: sn.pub/extras

Inhalt
Motivation.- Goals.- Procedure, Methods and Overview.- Concepts and Theories.- Foundation.- Strategy.- Organization.- Systems.- Economics.- Summary and Critical Reflection.- State of Practice.- Related Empirical Studies.- Research Design.- Strategy and Environment.- Organization.- Systems.- Economics.- Summary and Critical Reflection.- Conclusion and Outlook.- Scenarios.- Outlook.