Autorentext

Paulo Sampaio, University of Minho, Portugal.

Pedro Domingues, University of Minho, Portugal.

André M. Carvalho, Universidade NOVA de Lisboa, Portugal.

Klappentext

Quality 4.0, born from the digital transformation of Industry 4.0, bridges the gap between digital and physical realms by integrating technologies, human intelligence, and systems to enhance organizational performance and achieve excellence. Just as Industry 4.0 prioritizes digital integration for manufacturing efficiency, Quality 4.0 utilizes technology to improve product quality, elevate customer satisfaction, and optimize quality management systems.

In Quality 4.0: From Theory to Practice authors address the emerging concept of Quality 4.0. Despite its potential, organizations face challenges in understanding and implementing Quality 4.0 effectively. This comprehensive volume not only provides a theoretical framework but also offers a number of case studies from various industries, organization sizes, and locations. Through these case studies, readers gain valuable insights into real-world transitions towards Quality 4.0, equipping them with the knowledge and guidelines necessary to navigate this transformative journey within their own organizations. While Quality 4.0 presents opportunities for enhanced performance and growth, its implementation requires addressing challenges such as resource constraints, awareness gaps, and cultural transformation, underscoring the complexities inherent in adopting this paradigm shift in quality management.

This collected edition is essential reading for academics and professionals in quality management, digital transformation, and organizational development. Whether aiming to improve quality practices, adopt emerging technologies, or achieve organizational excellence, this work is a crucial resource for staying ahead in today's dynamic business environment.