This book describes a sales pitch strategy based on the latest scientific findings in brain research that provides salespeople with a blueprint for systematic, non-manipulative, structured customer conversations. Why do negotiations sometimes lead to success and other times not? Why do customers sometimes react positively and sometimes negatively to comparable procedures and decision-making processes? The authors explore all these questions and, using concrete examples from everyday sales practice in conjunction with current findings from brain research, show what kind of communication will ensure your success. They describe how to better interpret the behavior of customers, their typical and individual ways of thinking, and the timing of their decision-making processes. And you will also learn how ethical the process of selling can be if you base it on the right philosophy, a positive image of humanity as well as respect and appreciation and simply let customers buy. If you are in sales and want to optimize your communication with existing and potential customers, this is the book for you

Blueprint for customer-oriented, brain-based sales conversations Uses findings from brain research for application in customer communication With examples and practical tips

Autorentext
Paul Weber ist beim Spielwarenverbund VEDES Geschäftsführer des Großhandels und Vertriebsverantwortlicher der Gesamtgruppe. Er ist Inhaber der Vertriebsagentur SalesPerformance und berät, trainiert und coacht Firmen aus Industrie und Handel seit mehr als 30 Jahren. Prof. Dr. Heiner Böttger ist Universitätsprofessor für die Didaktik der englischen Sprache und Literatur mit Forschungsschwerpunkt "Sprachenrelevante Neurodidaktik" und Spracherwerb an der Katholischen Universität Eichstätt-Ingolstadt.

Inhalt
The role of brain research in the sales conversation.- Motivation typology and the brain-to-brain synchronicity.- The sales success spiral and the benefits model.- Reward system and closing sales without pressure.