Get the most out of SAP ERP for your essential operations in Sales and Distribution. Creating a sales order? Inquiries and quotations? Outbound deliveries? Get the step-by-step instructions you need for sales, shipping, transportation, and billing with this business user guide to SAP ERP.

a. Daily Business Tasks
Sales. Shipping. Billing. Get the guidance and transactions you need for your day-to-day work by following detailed screenshots and step-by-step instructions.
b. Basic and Advanced Topics
Nail the basics, from sales orders to outbound delivery. Then master advanced topics such as reporting and analytics on sales, credit management, logistics, and more.
c. Updates and Expanded Content
Updated for EHP 8, this new edition includes new coverage of output processing, global trade, and converging invoices.

1) Master data setup
2) Sales
3) Shipping
4) Transportation
5) Billing
6) Reporting
7) Credit and dispute management
8) SAP CRM and SAP FSCM

Troubleshoot common problems and pitfalls

Autorentext
20-year SAP veteran Ricardo Lopez is a PMP project manager with an SD certification from SAP America. As a senior manager with a solid background coordinating and managing major OTC projects and devising plans and schedules, Ricardo has two decades of consulting experience directing implementations of SAP applications such as Sales and Distribution, SAP FSCM/Biller Direct, Credit and Dispute Management, and SAP Fiori. He has participated in more than 20 full go-live cycles, and 20 template roll-outs around the globe. Ricardo currently lives in the New York City area, where he is the IT director at Wiley & Son.

Inhalt
... Preface ... 15

... What This Book Covers ... 15

1 ... Introduction ... 17

1.1 ... Sales and Distribution at a Glance ... 18

1.2 ... Sales and Distribution Process ... 18

1.3 ... SAP ERP Sales and Distribution ... 22

1.4 ... SAP ERP Sales and Distribution Organizational Structures ... 36

1.5 ... Summary ... 44

2 ... Master Data ... 45

2.1 ... Importance of Master Data ... 45

2.2 ... Business Partners ... 46

2.3 ... Products ... 58

2.4 ... Pricing and Conditions ... 72

2.5 ... Output Conditions ... 82

2.6 ... Agreements ... 89

2.7 ... Other Useful Master Data ... 94

2.8 ... Summary ... 105

3 ... Sales ... 107

3.1 ... Sales Document Components ... 107

3.2 ... Inquiry and Quotation ... 116

3.3 ... Sales Order ... 124

3.4 ... Scheduling Agreements ... 139

3.5 ... Contracts ... 142

3.6 ... Backorders ... 144

3.7 ... SAP Credit Management ... 152

3.8 ... Foreign Trade ... 159

3.9 ... Global Trade ... 167

3.10 ... Returns ... 175

3.11 ... Special Processes in Sales ... 180

3.12 ... Sales Output Processing ... 219

3.13 ... Summary ... 223

4 ... Shipping and Transportation ... 225

4.1 ... Shipping and Transportation Overview ... 226

4.2 ... Outbound Delivery ... 227

4.3 ... Picking ... 236

4.4 ... Packing ... 250

4.5 ... Shipment ... 253

4.6 ... Shipment Cost Document ... 260

4.7 ... Goods Issue ... 266

4.8 ... Proof of Delivery ... 269

4.9 ... Customer Returns ... 271

4.10 ... Shipping and Transportation Output Processing ... 276

4.11 ... Summary ... 282

5 ... Billing ... 283

5.1 ... Billing Types ... 283

5.2 ... Billing Relevance ... 287

5.3 ... Billing Processing ... 290

5.4 ... Invoice List ... 296

5.5 ... Rebates Processing ... 301

5.6 ... Other Billing Processes ... 307

5.7 ... Integration with SAP ERP Financial Accounting ... 320

5.8 ... SAP Convergent Invoicing ... 327

5.9 ... Billing Output Processing ... 329

5.10 ... Summary ... 335

6 ... Reporting ... 337

6.1 ... Master Data ... 337

6.2 ... Sales ... 350

6.3 ... SAP Credit Management ... 386

6.4 ... Logistics ... 393

6.5 ... Billing ... 405

6.6 ... Sales Information System and Logistics Information System Overview ... 407

6.7 ... Summary ... 408

7 ... Financial Supply Chain Management for SAP ERP Sales and Distribution ... 409

7.1 ... Financial Supply Chain Management Overview and Components ... 410

7.2 ... SAP Biller Direct ... 412

7.3 ... Credit Management ... 429

7.4 ... SAP Dispute Management ... 447

7.5 ... Summary ... 458

... Appendices ... 459

A ... SAP Navigation ... 461

B ... Output Processing in Sales and Distribution ... 477

C ... Intermediate Documents ... 491

D ... The Authors ... 503

... Index ... 505