Global Outsourcing Discourse

Explores two new theoretical lenses and applies them to real-life outsourcing studies Employs Transaction Cost Economics (TCE) and Foucauldian perspectives on the same case material Incorporates the perspectives of both client and supplier organizations Examines five outsourcing relationships longitudinally over time

Autorentext

Eleni Lioliou is a Lecturer in International Business and Strategy at Queen Mary, University of London, UK. She holds a PhD from the London School of Economics and she is a Fellow of the UK Higher Education Academy. Her research has been published in leading journals such as the Journal of World Business, Journal of Information Technology, Information Systems Journal, Journal of Strategic Information Systems *and International Business Review*. Her research interests revolve around IT outsourcing and offshoring, open innovation, governance and control as well as the Foucauldian approach to the study of management and ICTs.

Leslie P. Willcocks is Professor of Technology Work and Globalization at the Department of Management at the London School of Economics and Political Science, UK. His doctorate is from Cambridge University, and he is Associate Fellow at Green Templeton College, Oxford University, where he taught for nine years. He is Editor-in-Chief of the Journal of Information Technology and is internationally recognised for his work on global sourcing, digital business, service automation, IT and organizational change, and global business management. He has co-authored 55 books and over 230 refereed papers and regularly presents and advises on these areas globally.

Inhalt

Exploring Outsourcing, Governance and Discourse.- The Study of Information Technology Outsourcing.- Inside Global Offshore Outsourcing in Insurance.- Inside Global Outsourcing in Banking and Finance.- Inside Domestic Outsourcing with Multiple Suppliers.- The Transaction Costs Economics Discourse.- A Foucauldian Discourse Perspective.- Conclusion: The Global Outsourcing Discourse.