This book reports state-of-the-art results in IT Service and Business Innovation in both printed and electronic form. Studies in Computation Intelligence (SCI) has grown into the most comprehensive computational intelligence research forum available in the world. This book publishes original papers on both theory and practice that address foundations, state-of-the-art problems and solutions, and crucial challenges.

Presents recent research on IT Service and Business Innovation Includes theory and applications Written by experts in the field

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Public Acceptance of Drone Delivery Services from Convenience Stores: A Case Study in South Korea.- A study of Data Verification Processes and Frameworks to Ensure Reliability of AI Results.- Discriminant Analysis of Career Types According to Personality Types of Cyber University Students:Focused on GOLDEN Personality Test and Holland's RIASEC Model.- The Competency Model Framework for OpenSource Software Developers.- Big Data's Role in Structuring Youth Consumption Culture within AI-Mediated Virtual Spaces.- Coaching Leadership and Organizational Culture: The Roles of Self Leadership, Emotional Labor, Organizational Commitment, and Human Resource Development.- The Effect of Emotion Coaching Activities on Self-Regulation in 5-Year-Old Children.- A Study on the Effect of Interpersonal Competence onTurnover Intention: Focusing on Self-Efficacy, Psychological Well-being, and Organizational Commitment.- The Effect of a Leader's Coaching Behavior on Employees' Quiet Quitting through Work Engagement and Job Satisfaction.- A Study on the Influence of Work-Family Conflict on the Subjective Happiness of Dual-Income Women- Focusing on the mediating effects of parenting stress and marital satisfaction.- The Impact of Emotional Intelligence on Career Adaptability in Adolescents in the Age of AI.- The Effect of Social Capital on Quality of Life among Apartment Residents: Moderating Mindfulness.