Derek Roylance has had a wide range of experience of quality and purchasing related responsibilities with companies such as Reader's Digest before becoming Group Purchasing Manager of Abbey National. At that time Derek formed, and was an early Chairman of, the Financial Services Purchasing Forum, which is now affiliated to CIPS as a special interest group. He has also been a guest speaker at UK and international purchasing conferences. He started his own business, Horizon Associates, in 1995 offering procurement consultancy, training and recruitment. (www.purchasing-consultants.co.uk)

Klappentext

If the only measure of your organization's purchasing performance is forcing down prices from suppliers then not only is your purchasing team failing to add value, they may also be damaging your supply chain and the medium to long-term competitiveness of your organization. Derek Roylance's Purchasing Performance provides practical methods for measu

Inhalt

Chapter 1 Introduction; Chapter 2 The Management Role; Chapter 3 The Profit and Loss Measurement System; Chapter 4 Measuring and Improving Buyer Performance; Chapter 5 Measuring Supplier Performance; Chapter 6 Marketing Theory; Chapter 7 Presentation and Selling Skills; Chapter 8 The Practical Application of Marketing and Sales Theory; Chapter 9 Marketing Research Questionnaire - Sample Questions; Chapter 10 Reverse Marketing; Chapter 11 Body Language (Non-Verbal Communication); Chapter 12 Technology Comes to Our Aid; Chapter 13 Ethics; Chapter 14 Conclusions;