In the global knowledge economy, corporate governance, organisational behaviour and performance of the supply chain are becoming increasingly important aspects of the evaluation of an enterprise. The subject of this book is the development of a contemporary organisation behaviour performance measurement (OBPM) model for enterprises in the modern economy. The fields of organisation behaviour and supply chain management are integrated with an Open Socio-Technical Systems theory of management and the application of Operations Research to corporate governance for the measurement of organisation performance. This book thereby offers a new and innovative quantitative approach to qualitative concepts of corporate performance measurement and makes a significant contribution to the fields of management theory, supply chain management as well as operations research.

Includes supplementary material: sn.pub/extras

Inhalt
Performance Issues in the Global Knowledge Economy: The Need for an Extended Framework for Enterprises.- Critical Literature Review: The Roles of Organization Behaviour, Corporate Governance and Supply Chain Management in the Measurement of Performance for Commercial Enterprises in a Global Knowledge Economy.- Conceptual Framework and Research Methodology: A New Approach to PM.- DEA: Theory, Methods and Applications.- DEA of Corporate Governance: The Model and Its Application.- Results and Validation of DEA Application to Corporate Social Responsibility.- Implications for OBPM, SCM and Organization Design.- Summary, Conclusion and Future Research.