Communicate effectively with employers, co-workers and colleagues with this practical guide to getting your message across to your audience, whoever they may be.

Better communication skills will have a direct impact on your career development. Improve Your Communication Skills is your practical guide to effective communication in business. This fully updated 6th edition now features a handy self-assessment tool to help you profile your own preferred communication style, even more practical exercises, useful checklists and top tips, as well as content on influencing others and managing difficult conversations. This book provides vital guidance on improving your conversations, building rapport, giving effective presentations, writing excellent reports and networking successfully. With the help of Improve Your Communication Skills , you will be able to get your message across - every time. The Creating Success series of books... Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

New to this edition: new and improved practical features to aid learning, including useful templates, top tips, and interactive, reflective exercises

Autorentext
Alan Barker is Managing Director of Kairos Training Limited, a specialist consultancy dedicated to developing creativity and communication skills. A prolific writer, he is the author of Improve your Communication Skills, How to be Better at Managing People, 30 Minutes to Brainstorm Great Ideas, 30 Minutes Before a Meeting and How to Manage Meetings (all published by Kogan Page).

Inhalt

• • Chapter - 01: What is communication?;
  • Chapter - 02: What's your communication style?;
  • Chapter - 03: Seven ways to improve your conversations;
  • Chapter - 04: The skills of enquiry;
  • Chapter - 05: The skills of persuasion;
  • Chapter - 06: Tough conversations;
  • Chapter - 07: Making a presentation;
  • Chapter - 08: Putting it in writing;
  • Chapter - 09: Networked The new conversation