One of the most pressing problems in today's health care system is performance evaluation. Performance evaluation in health care goes well beyond financial and efficiently issues directly to matters of life and death. HEALTH CARE BENCHMARKING AND PERFORMANCE EVALUATION applies the analytical framework of Data Envelopment Analysis methodology to provide health care administrators with specific benchmarking tools for performance evaluation. Most importantly, the book provides health care practitioners and administrators with information of what is lacking in specific aspects of performance and then outlines the ways how these performance inadequacies can be improved.

Dr. Ozcan is a professor of Health Administration at Virginia Commonwealth University and the Editor-in-Chief of the journal, Health Care Management Science. He has written a book that will have wide use in the academic and practitioner health care communities. It is a book that will be particularly influential in the application and utility of performance measures in the health care systems worldwide.

Inhalt
Methods.- Evaluation of Performance in Health Care.- Performance Measurement Using Data Envelopment Analysis (DEA).- Returns to Scale Models.- Multiplier Models.- Non-Oriented and Measure Specific Models.- Longititudunal (Panel) Evaluations Using DEA.- Effectiveness and Other Models of DEA.- Applications.- Hospital Applications.- Physician Practice and Disease Specific Applications.- Nursing Home Applications.- Health Maintenance Organization (HMO) Applications.- Home Health Agency Applications.- Applications for Other Health Care Organizations.- Other DEA Applications at Hospital Settings.