Sustainable Human Resource Management in Tourism

This book addresses the application of sustainable HRM principles within tourism in the specific context of Africa, a neglected area of study. It draws on diverse aspects of HRM, from the micro- (individual) through the meso-level (organisational) to the macro-level (policy, governmental). It also reflects the diverse challenges facing a critical area within emerging African tourism, that of its workforce. The book is substantially research-based and provides a state-of-the-art picture of emergent studies in this area, drawing on case examples from a wide-range of African contexts. As such, it provides a comprehensive resource and starts discussion in an emergent research area.

Inhalt
Contributions: Putting the 'P' back into Sustainable Tourism - Tom Baum (University of Strathclyde)

Missionaries' Guesthouses and Community-Based Tourism in West Pokot County, Kenya: An Employment and Capacity Building Analysis - Jonathan Plimo (Moi University, Kenya)

Evaluating the Socio-Economic Impact of Pro-Poor Tourism on Businesses in Livingstone, Zambia: A Quality Function Deployment Approach - Brenda Nsanzya (University of Pretoria)

Tourism Research in South Africa: The place of employment and human capital development - Christian Rogerson (University of Johannesburg)

The political economy and governance of tourism in KwaZulu-Natal: The plight of the Dukuduku Community - Sibusiso Khuzwayo (Parliament of South Arica)

Sustainable Human Resource Management and Sustainable Tourism: A Symbiosis? - Tabitha Mugo (Moi University)

A Preliminary Analysis of the Impact of Hotel Development in Cameroon on Employment - Tembi Tichaawa (University of Johannesburg)

Institutional frameworks for sustainable events management: A Kenyan perspective - Lydia Alouch Akunja (Moi University)

Festival tourism and employment - Devin Harmer (University of Johannesburg)

Hosting mega events in Africa: Fostering sustainable employment initiatives within the host community - Rutendo Musikavanhu (Bournemouth University, UK)

Human Resource Management Framework for Sustainable Tourism Development in Kenya - Prof. Damiannah Kieti (Moi University)

Local Massai women's empowerment through employment opportunity: Lessons from Base Camp Massai Brand in Masaai Mara, Kenya - George Onyango Ariya (University of Eldoret, Kenya) Barriers to female employment and empowerment in the tourism industry - Heather Jeffrey (University of Bedfordshire, UK)

Collaborative networks for human capital management in women's tourism entrepreneurship - Albert Kimbu Nsom (University of Surrey, UK)

An overview of the cultural barriers facing African female leaders: Implications for female leadership in the tourism sector - Anna Klenert (Oxford School of Hospitality Management, Oxford Brookes University, UK)

Conceptualising the contribution of facilities management towards hotel sustainability through intellectual human capital framework - Joselyn Goopio (Strathmore University-Kenya)

Exploring links between HR strategies, employee behaviour and performance outcomes in the hotel sector in Sub-Saharan Africa - Belinda Nwosu (University of Southampton, UK) Influence of social media technologies on guests' choice of restaurants and menus in Nairobi County - Samson Kungu Kuria (Technical University of Kenya)

Responding to a scarce HR challenge abroad whilst impacting on career development: career experiences of skilled Kenya hoteliers in the UK's hotel sector - Ann Ndiuini (University of Strathclyde, UK)

Workforce Development for Tourism: A Ghana perspective - Daniel Williams (University of Strathclyde, UK)

Dignity and tourism and hospitality employment Western and African perspectives - Anke Winchenbach (University of Surrey, UK)

Significant misalignment between skills supply and industry needs - Shirin Yousuff Motala and Stewart Ngandu (Human Sciences Research Council, South Africa)

African tourism industry employees expenditure patterns and comparisons with other employees - Sue Snyman (Wilderness Safaris, South Africa) Tourism innovation and sustainability: Implications for human resource development and employment - Irma Booyens, Shirin Yousuff Motala and Stewart Ngandu (Human Sciences Research Council, South Africa)

Insight into Adventure Tourism Employment and Environmental Sustainability in South Africa - Julia Giddy (University of Johannesburg)

Building Local Communities' Capacity for Tourism Development: Evaluating the Role of County Governments in the North Rift Economic Bloc (Noreb) Region, Kenya - Margaret Jepkoech Aiyabei (County Government-Uasin Gishu)

Changing employment in the evolving South African accommodation sector - Jayne Rogerson (University of Johannesburg)

Considerations of critical Human Resource Factors for tourism development outside Tsavo national Parks, Kenya - Kahindi Lekalhaile (African Network for Animal Welfare, Kenya) Determinants of Sustainable Wildlife Based - Moses Makonjio Okello (Moi University)

Exploring big data sources to improve understanding of the HR environment in tourism - Tom Baum (University of Strathclyde, UK)