A compilation of prestigious contributions from eminent thinkers in the field, this book focuses on the topic of socially responsible outsourcing (SRO). Building on the previous title in this series, Socially Responsible Outsourcing develops the concept of 'Impact Sourcing' which has gained increased commercial and academic interest over the past four years, and discusses how and why clients and providers have embraced social responsibility. Socially Responsible Outsourcing includes research frameworks, rich case studies, and an SRO agenda for the future.

Autorentext

Dr. Mary Lacity is Curators' Professor of Information Systems and an International Business Fellow at the University of Missouri-St. Louis, USA. She is also Visiting Professor at the London School of Economics, UK and has published twenty books.

Dr Brian Nicholson is Professor at Manchester Business School, University of Manchester, UK. Since 1995, he has been involved in teaching, research and consultancy projects in the broad area of global sourcing of software and other business processes. Brian has authored two previous books including Sustainable Global Outsourcing (Palgrave, 2012) with Ron Babin.

Dr. Ron Babin is Associate Professor at the Ted Rogers School of Management at Ryerson University in Toronto, Canada. His research focuses on the role of global IT and business process outsourcing in business and the impact on society. Dr. Babin teaches Global Technology Trends to MBA and undergraduate students. He is also an accomplished executive educator in the area of outsourcing strategy, governance and relationship management. Prior to joining Ryerson University, Dr. Babin was a strategy partner at Accenture and at KPMG.

Zusammenfassung

Socially Responsible Outsourcing is an edited collection that focus on the topic of socially responsible outsourcing (SRO) including research frameworks, rich case studies, and an SRO agenda for the future.

Inhalt

1. Introduction
   Brian Nicholson, Ron Babin, Mary C. Lacity

2. The Impact of Impact Sourcing: Framing a Research Agenda
   Erran Carmel, Mary C. Lacity and Andrew Doty.

3. Exploring the 'impact' in Impact sourcing ventures: A sociology of space perspective
   Sandeep, M. S., and M. N. Ravishankar

4. The Rural BPO Sector in India: Encouraging inclusive growth through entrepreneurship
   Shirin Madon and C. Ranjini

5. Social outsourcing as a development tool: The impact of outsourcing IT services to women's social enterprises in Kerala.
   Richard Heeks and Shoba Arun.

6. Assessing the Social Development Potential of Impact Sourcing
   Fareesa Malik, Brian Nicholson and Sharon Morgan

7. Competition in Online Job Market Place: Towards a global labour market for outsourcing services.
   Niels Beerepoot and Bart Lambregts

8. Impact sourcing: employing prison inmates to perform digitally-enabled business services.
   Mary C. Lacity, Joseph W. Rottman, and Erran Carmel

9. Exploring the effects liminality on corporate social responsibility in inter-firm outsourcing relationships
   Brian Nicholson, Ron Babin and Steve Briggs

10. Impact Sourcing: Aboriginal Case Study
    Ron Babin, Brian Nicholoson Megan Young

Index<B