This book of proceedings collects fifty-one papers presented at the inaugural Colloquium of Administrative Science and Technology (CoAST 2013) event, held at Kuching, Sarawak, Malaysia. It has been reviewed by 750 experts world-wide and covers three main areas - Administrative Science and Technology, Management, and Arts and Humanities. The papers in this volume reflect:

· the importance of the social sciences in academia and in the nations' social-economic growth;

· the multi-disciplinary and trans-disciplinary nature of academia that transcends the broad areas of the social sciences;

· the increasing trend towards fundamental studies in the social sciences, management, and the arts and the humanities, which have been characterized under the overarching theme of administrative science and technology;

· the growing demand for research outcomes affecting the public and private sectors' service processes. The other overlapping niche areas affecting the civil service scope will ensure more interest in and readability of the findings showcased in this proceedings book;

· the popular and contemporary measurement techniques and methodologies employed within the scopes of the social sciences and humanities;

· the noticeably changing trends in administrative science and technology, which will greatly impact the governments of the world, allowing the development of a better understanding of governmental processes and their impact on key performance and e-service deliveries. The reporting on technology-based services will improve the public sector's agility;

· a knowledge-sharing agenda for other developing and less developed nations to emulate;

· some of the major generic developments that have taken place in these thematic areas of CoAST 2013.

Autorentext

Rugayah (Gy) Hashim is an Associate Professor at the Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA (UiTM), Shah Alam, Selangor, Malaysia. She obtained her PhD degree in Information Management (Strategic Digital Government & Social Informatics & Infonomics) from Universiti Teknologi MARA, Master of Business Administration (MBA) from Oklahoma City University, USA and a Bachelor of Business Administration (BBA-double major) from Western Michigan University, USA. Currently she is heading the Research Impact Unit of the Research Management Institute (RMI), Universiti Teknologi MARA, Malaysia. Dr. Hashim has continued to serve on the editorial boards of several international journals and conferences as well as being appointed as a Visiting Research Fellow at the University of New South Wales, Sydney, Australia.

Professor (Dato) Dr. Abu Bakar Abdul Majeed is the Deputy Vice Chancellor (Research) at the Research Management Institute (RMI), Universiti Teknologi MARA. He obtained his PhD in Neurophysiology at Sheffield University, United Kingdom, his MBA from Universiti Sains Malaysia and a Bachelor's degree in Pharmacy from Al-Zagazig University, Egypt. Professor Bakar has been awarded several fellowships, one of which involved conducting research on bioethics at the Centre for European Integration, Bonn, Germany. He has also been a visiting scientist at the Laboratory for Neural Information Processing, RIKEN, Tokyo, Japan. His research interests include pharmacology, brainomics and bioethics.

Zusammenfassung

This book of proceedings collects fifty-one papers presented at the inaugural Colloquium of Administrative Science and Technology (CoAST 2013) event, held at Kuching, Sarawak, Malaysia. It has been reviewed by 750 experts world-wide and covers three main areas Administrative Science and Technology, Management, and Arts and Humanities. The papers in this volume reflect:

• the importance of the social sciences in academia and in the nations' social-economic growth;

• the multi-disciplinary and trans-disciplinary nature of academia that transcends the broad areas of the social sciences;

• the increasing trend towards fundamental studies in the social sciences, management, and the arts and the humanities, which have been characterized under the overarching theme of administrative science and technology;

• the growing demand for research outcomes affecting the public and private sectors' service processes. The other overlapping niche areas affecting the civil service scope will ensure more interest in and readability of the findings showcased in this proceedings book;

• the popular and contemporary measurement techniques and methodologies employed within the scopes of the social sciences and humanities;

• the noticeably changing trends in administrative science and technology, which will greatly impact the governments of the world, allowing the development of a better understanding of governmental processes and their impact on key performance and e-service deliveries. The reporting on technology-based services will improve the public sector's agility;

• a knowledge-sharing agenda for other developing and less developed nations to emulate;

• some of the major generic developments that have taken place in these thematic areas of CoAST 2013.

Inhalt
Acknowledgements.- Preface.- Chapter 1: Leadership Development Initiatives to Ensure Succession Planning Effectiveness.- Chapter 2: Batek Phrases For Biodiversity Researchers - A preliminary language descriptive analysis.- Chapter 3: The Cabotage Policy - Is it still relevant in Malaysia?.- Chapter 4: Does Cuteness Sell? A Content Analytic Study of Children Portrayal in Press Advertisement.- Chapter 5: A Data-driven Study of the English Lexical Verbs - Some quantitative and qualitative evidence in learners' academic writing.- Chapter 6: Critical Factors In Organizational Change and Employee Performance.- Chapter 7: Service Quality and Customer Satisfaction in a Natural Monopoly Company.- Chapter 8: Work Happiness and Intention to Leave of ICT Professionals in Malaysia - An Exploratory Study.- Chapter 9: Conceptualizing the influence of Islamic value system on quality management effectiveness.- Chapter 10: Project Management Technical Reference Framework for Malaysian Construction Industry.- Chapter 11: Criteria Overview for Functional Performance Evaluation Pertaining to Refurbished Historical Building.- Chapter 12: Social Construction of Body Image in Overweight and Obese Adolescents: Preliminary Findings.- Chapter 13: Generation and Composition of Solid Waste in University Campus.- Chapter 14: Implicating the Undergraduate Studio Learning through Establishing a new 'Content Making' Framework.- Chapter 15: Islamic Financial System Epidemic - The Effect of Financial Crises.- Chapter 16: Significance Aspects of Wedding Ring Designs Among The Malay Couples In Malaysian Jewelry Industry.- Chapter 17: The Relationship among Academic Achievement, General Life Satisfaction and General Health.- Chapter 18: Malay Traditional Kitchen Furniture - A Form and Function.- Chapter 19: Malay Women in Postpartum Period Food Beliefs and Practices.- Chapter 20: Shariah Stock Screening Methodology: A Comparison Between Shariah Advisory Board of Securities CommissionMalaysia and International Index Providers.- Chapter 21: Participation of Malaysia under the Montreal Protocol and the Kyoto Protocol.- Chapter 22: Performance Profiling Of Malaysian Junior Tennis Players.- Chapter 23: Policing the Peace Keeper.- Chapter 24: Quantifying Social Media Sentiment in Predicting the Malaysian 13th General Elections.- Chapter 25: Share Prices Reaction to Dividend Announcement: A Study on the Listed Local Commercial Banks in Bursa Malaysia.- Chapter 26: The Surrogacy Saga.- Chapter 27: Understanding Behavior of Users in Delivering and Receiving Entertainment News Via Accessing Web Portals.- Chapter 28: Wife Battering-A Malaysian Perspective.- Chapter 29: YAP signature in Kelantan Malays and Jawa Malays sub-ethnic groups in Peninsular Malaysia.- Chapter 30: Trust in Bu…