Enterprises all over the world are experiencing a rapid development of networked computing for applications that are required for the daily survival of an organization. Client-server computing offers great potential for cost-effective networked computing. However, many organizations have now learned that the cost of maintenance and support of these networked distributed systems far exceeds the cost of buying them. Computer Supported Creative Work (CSCW) is the new evolving area that promotes the understanding of business processes and relevant communication technologies. Cooperative Management of Enterprise Networks uses CSCW as the medium for conveying ideas on the integration of business processes with network and systems management. This book will be useful for systems management professionals wishing to know about business process integration; business managers wishing to integrate their tasks with network/systems management; software system developers wishing to adopt participatory design practices; and students and researchers.

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Preface. 1. Introduction. 2. Integrated Management of Enterprise Networks. 3. Computer Supported Cooperative Work (CSCW). 4. Cooperative Management Methodology. 5. Cooperative Management Analysis. 6. Design and Implementation of a Cooperative Management System. 7. Evaluation. 8. Conclusion and Future Challenges. Appendix A. Appendix B. Bibliography.