The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market.

This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage.

Learn what Business Process is and how to get started
Comprehensive historical process evolution
In-depth look at the Process Anatomy, Semantics and Ontology
Find out how to link Strategy to Operation with value driven BPM
Uncover how to establish a way of Thinking, Working, Modelling and Implementation
Explore comprehensive Frameworks, Methods and Approaches
How to build BPM competencies and establish a Center of Excellence
Discover how to apply Social BPM, Sustainable and Evidence based BPM
Learn how Value & Performance Measurement and Management
Learn how to roll-out and deploy process
Explore how to enable Process Owners, Roles and Knowledge Workers
Discover how to Process and Application Modelling
Uncover Process Lifecycle, Maturity, Alignment and Continuous Improvement
Practical continuous improvement with the way of Governance
Future BPM trends that will affect business
Explore the BPM Body of Knowledge

Autorentext

Prof. Mark von Rosing is in every way an innovator impacting developments, standards, frameworks, methods and approaches around the world. For over 15 years he has taught in different universities around the world. He founded in 2004, the Global University Alliance (GUA), the largest non-vendor academic platform for academic collaboration. As a part of the GUA work he has been involved of developing 96 Enterprise Standards and 51 Industry Standards, both with ISO, OMG, LEADing Practice, NATO and many more. Founding LEADing Practice, the fastest growing community with +3900 practitioners. Some of the major focus areas are among others:. Academic research focus on Enterprise DNA, Business Model, BPM, EA, Value Modelling, Case Management and Social Media. Member & Co-developer of the OMG-Object Management Group standards, which has among others published:- Value Delivery Modeling Language (VDML)- Business planning and motivation modeling (BMM)- Business Process Modeling Notations (BPMN)- Semantics of Business Vocabulary and Rules (SBVR)- Decision Model and Notation (DMN). Researcher and developer of ISO Enterprise Architecture standards. Research collaboration and developer with IEEE standards.. Member & Co-developer of the Global TOGAF Business Architecture Methods & Certification Development Group. Development member of the NATO standards, including EA, BPM, Capabilities and joint mission execution.. Built the BPM and EA curriculum for the SAP University Alliance (+ 900 universities). . Developer of SAP Business Process Expert (BPX) and SAP LEAD Enterprise Architecture certification program.. SAP AG Method developer e.g. ASAP, SAP Agile, BPM, Enterprise Architecture (EAF). Author of multiple publications among them the last 3 years:. SAP Press bestseller: "Applying real-world BPM in an SAP environment" . IEEE publication "Defining the profession of the Business Architect" as well as the publication "How to integrate Enterprise Architecture and BPM", . Springer: Conceptual Structures in LEADing and Best Enterprise Practices as well as The Impact of Culture Differences on Cloud Computing Adoption . Future Strategies Inc. and the Workflow Management Coalition (WfMC) "Passports to Success in BPM

Inhalt

Preface

Introduction to the Book

Phase I: Process Concept Evolution * Mark von Rosing, August-Wilhelm Scheer, Henrik von Scheel, John A. Zachman, James P. Womack, Daniel T. Jones, Marianne Fonseca, Keith Swenson

Sun Tzu

Adam Smith

Taylorism

Henry Ford

Gantt Chart

Frank B. Gilbreth

Allan B. Mogensen

Boeing B17

Ben S. Graham

ASME

Functional Flow Block Diagram og PERT (1950'erne)

Data Flow Diagrams og IDEF (1970'erne)

Zero Defects (1960'erne)

Toyota Production System (1948-75)

IDS Scheer

John A. Zachman

LEAN & Lean Consumption

Business Process Reengineering

TQM (+TQM Tools)

Six Sigma

What is BPM Phase II: BPM Way of Thinking * Mark von Rosing, Wim Laurier, Maria Hove, Simon Polovina, Neil Kemp, Henrik von Scheel

The value of an Ontology

The BPM Ontology

Process Tagging - Classification and categorization

Process Templates Phase III -The BPM Way of Working * Mark von Rosing, August W. Scheer, Henrik von Scheel, Adam D.M. Svendsen, Anette Bøgebjerg, Anni Olsen, Antony Dicks, Asif Gill, Bob J Storms, Cay Clemmensen, Christopher K. Swierczynski, Dan Moorcroft, Dan T. Jones, David Coloma, Dickson Hunja Muhita, Duarte Gonçalves, Hendrik Bohn, Fabrizio Maria Maggi, Fan Zhao, Fatma Dandashi, Fred Cummins, Gabriel von Scheel, Gary Doucet, Gabriella von Rosing, Gert O Jansson. Hans Scheruhn. Harald Van der Weel, Henk de Man, Henrik Naundrup Vester, Jacob Gammelgaard, James P. Womack, Jeanne Ross, John A. Zachman, John Bertram, John Golden, John M. Rogers, Jonnro Erasmus, Joshua Michael von Scheel, Joshua Waters, Justin Tomlinson, Keith Swenson, Karin Gräslund, Kenneth Dean Teske, Klaus Vitt, Krzysztof Skurzak, LeAnne Spurrell, Lloyd Dugan, Lotte Tange, Mads Clausager, Maria Hove, Mark Stanford, Marianne Fonseca, Marlon Dumas, Mathias Kirchmer, Maxim Arzumanyan, Michael Tisdel, Mikael Munck, Mike A. Marin, Mona von Rosing, Nathaniel Palmer, Neil Kemp, Nils Faltin, Patricia Kemp, Peter Franz, Rich Hilliard, Richard N. Conzo, Richard L. Fallon, Rogan Morrision, Ronald N. Batdorf, Sarel J. Snyman, Scott Davis, Simon Polovina, Steve Willoughby, Thomas Boosz, Thomas Christian Olsen, Ulrik Foldager, Victor Abele, Volker Rebhan, Wim Laurier, Yury Orlov, Zakaria Maamar

Business Process Trends

Building BPM Competencies - the BPM Center of Excellence

The various BPM Roles

Working with the BPM LifeCycle

Process Analysis

Process Build

Process Deployment

Process Monitoring & Process Maintenance

Continuous Process Improvement

Chief Process Officer - executing the strategy

iBPM - Intelligent Business Process Management

Evidence Based BPM

Social Media & BPM

BPM Maturity Phase IV -The BPM Way of Modelling * Mark von Rosing, Conrad Bock, Henk deMan, Fred Cummins, Henrik von Scheel, Stephen White, Jonnro Erasmus, Mathias Kirchmer, David Coloma, Gabriella von Rosing, Henrik von Scheel, Karin Graeslund, Hans Scheruhn, Richard L. Fallon