Crisis Communications

Now in its sixth edition, this book provides engaging, practice-oriented case studies analyzing communication professionals' crisis preparation and responses, illustrating key considerations for communicating with both internal and external stakeholders during and after a crisis.

Autorentext

Kathleen Fearn-Banks is a tenured professor with emeritus status in the Department of Communication at the University of Washington, USA.

Kevin Kawamoto is a former associate professor at the University of Hawaii at Manoa, USA.