Master's Thesis from the year 2012 in the subject Business economics - Business Management, Corporate Governance, grade: 100, Pfeiffer University, course: Practicum in Health Administration - Buisness / Management / Change, language: English, abstract: An in-depth look at changes within the workplace involving surveys and interviews with 3 levels of staff: employees, managers, and leaders. This is followed by the creation of a new model combining change management and change leadership into one process to increase the chance of successfully implementing changes in the workplace.