Crew Resource Management

The new edition of Crew Resource Management reflects advancements made in the conceptual foundation as well as the methods and approaches of applying CRM in the aviation industry. Because CRM training has the practical goal of enhancing flight safety through more effective flight crew performance, this new edition adapts itself to fit the users, the task, and operational and regulatory environments--all of which continually evolve. Each contributor examines techniques and presents cases that best illustrate CRM concepts and training. This book discusses the history and research foundation of CRM and also stresses the importance of making adaptive changes and advancements. New chapters include: CRM and Individual Resilience; Flight and Cabin Crew Teamwork: Improving Safety in Aviation: CRM and Risk Management/Safety Management Systems; and MRM for Technical Operations. This book provides a deep understanding of CRM--what it is, how it works, and how to practically implement an effective program.

• Addresses the expanded operating environment--pilots, flight attendants, maintenance, etc.
• Assists developers and practitioners in building effective programs
• Describes best practices and tools for supporting CRM training in individual organizations
• Highlights new advances and approaches to CRM
• Includes five completely new chapters

Inhalt

1. Why CRM? Empirical and Theoretical Bases of Human Factors Training
   
   2. Teamwork and Organizational Factors
   3. Crews as Groups: Their Formation and Their Leadership
   4. Communications and CRM
   5. Flight Crew Decision-Making
   6. CRM (Non-Technical Skills): Applications for and Beyond the Flight Deck
   7. CRM and Individual Resilience
   8. The Design, Delivery, and Evaluation of Crew Resource Management Training
   9. Line Oriented Flight Training (LOFT)
   10. Line Operations Simulation Development Tools
   11. Crew Resource Management (CRM) and Line Operations Safety Audit (LOSA)
   12. CRM and Risk Management/Safety Management Systems
   13. The Migration of Crew Resource Management Training
   14. Cross-Functional Crew Resource Management
   15. MRM for Technical Operations
   16. New Technologies for Delivering CRM Training
   17. A Regulatory Perspective I
   18. A Regulatory Perspective II
   19. A Regulatory Perspective III
   20. The Accident Investigator's Perspective
   21. The Airlines' Perspective: Effectively Applying Crew Resource Management Principles in Today's Aviation Environment
   22. Conversations on CRM from Outside the USA
   23. The Military Perspective
   24. Airline Pilot Training Today and Tomorrow
   25. The Future of CRM