This book reveals how leadership evolves through the story of the American airline industry across the 20th century. Entrepreneurs dominate the industry's early history, but as the industry evolved a new breed of managers emerged who built a dominant business model that enabled their companies to grow dramatically.

Autorentext

ANTHONY J. MAYO is the Thomas S. Murphy Distinguished Research Fellow and Director of the HBS Leadership Initiative.

NITIN NOHRIA is Richard P. Chapman Professor of Business Administration and Senior Associate Dean and Director of Faculty Development at the Harvard Business School, USA.

MARK RENELLA is the author of The Boston Cosmopolitans: International Travel and American Arts and Letters (Palgrave MacMillan, 2008).

Inhalt
Introduction PART I: THE ENTREPRENEURS The Guggenheims Promoting Aviation in America Juan Trippe's Early Entrepreneurial Efforts C. E. Woolman and Delta Air Lines PART II: THE MANAGERS Juan Trippe and the Growth of International Air Travel C. R. Smith and American Airlines William 'Pat' Patterson and United Air Lines PART III: THE LEADERS Herb Kelleher at Southwest Airlines Gordon Bethune's Revival of Continental Airlines Epilogue Bibliography Index