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Strengthen your company culture through inclusive and equitable policies and practices
The global workforce and marketplace will continue to undergo dramatic demographic shifts--redefining the workplace, the workers, and how work gets done. Organizations that want to attract and retain the best talent and to capitalize on the full breath of their perspectives and experiences must first reflect our society as a whole, and secondly, must create the right kind of work environment where ALL talent can thrive. That means valuing diversity, creating more equitable policies and practices, and fostering a welcoming and inclusive culture.
In Diversity, Equity & Inclusion For Dummies, global workforce expert, and three-time Chief Diversity and Inclusion Officer Dr. Shirley Davis unveils her extensive collection of real-world experiences, stories, case studies, checklists, assessments, tips, and strategies that will give you a deeper understanding of the business impact of DEI and how your role as a leader can contribute to your company's long term success.
You'll learn:
The fundamentals of DEI and how it drives business performance and impact
How to conduct comprehensive DEI organizational assessments to identify systemic and institutional inequities
Tactics and strategies for having necessary but difficult conversations, and how to make them impactful
Skills and competencies that every leader needs in order to effectively lead the new generation of workers
How to operationalize DEI across your organization, measure its impact, and sustain it long term
Diversity, Equity & Inclusion For Dummies is a must-read guide for any leader at any level who wants to ready themselves for the workplace of the future and reap the benefits of a full spectrum diverse ideas, backgrounds, and experiences. It also belongs on the reading lists of human resources and DEI professionals actively seeking to go broader, deeper, and have greater impact in their DEI work.
Auteur
Shirley Davis, PhD, is a seasoned HR and Diversity & Inclusion thought leader, a certified leadership coach, and veteran executive. She has been featured on NBC's Today, USA Today, National Public Radio, the Wall Street Journal, Essence magazine, Fast Company, the Washington Post, and more.
Texte du rabat
Foster an inclusive and high-performing culture
Today's workers are looking for a welcoming environment in which they can enjoy a sense of belonging and truly thrive. In Diversity, Equity, & Inclusion For Dummies, you'll learn how to create that kind of culture and realize the productivity and performance that it brings. With real-world examples, stories, case studies, checklists, and assessments, this practical and hands-on guide shows you how to apply best practices as a leader to your companyfrom the C-suite to the ground floor. Inside
Contenu
Introduction 1
About This Book 2
Foolish Assumptions 4
Icons Used in This Book 4
Beyond the Book 5
Where to Go from Here 5
Part 1: Getting Started with Diversity, Equity, and Inclusion 7
Chapter 1: Understanding the Fundamentals of Diversity, Equity, and Inclusion 9
Re-Shifting the Focus to Diversity, Equity, and Inclusion Work 10
Understanding the History of Diversity and Inclusion in the Workplace 12
Defining Diversity, Equity, and Inclusion 15
Diversity 15
Multiple dimensions of diversity 16
Equity 17
Inclusion 19
Diversity, equity, and inclusion 19
Breaking Down Other Key DEI-Related Terms 20
Ability and disabilities 20
Belonging 21
BIPOC 21
Implicit bias 22
Intersectionality 23
Isms and phobias 23
LGBTQIA+ 24
Microaggressions 25
Neurodiversity 26
Prejudice and stereotypes 26
Privilege and power 27
Getting Started: Reflection Activity 28
Chapter 2: Exploring Key Demographic Trends that Are Redefining the Workplace 31
Increasingly Global 33
Increasingly Diverse 34
Generational diversity 34
Gender diversity 35
Racial and ethnic diversity 37
Increasingly More Flexible and Working More Virtually 39
A new way of thinking about work 39
The impact diversity, equity, and inclusion 40
Increasingly Digital 41
Considering the COVID-19 pandemic's effects on digitalization 41
Examining automation's and artificial intelligence's impact on talent and DEI 43
Increasingly Underskilled 44
Chapter 3: Cultivating Skills and Competencies for Leading Today's Workers 47
Assessing Your DEI Leadership Effectiveness 48
Demonstrating emotional intelligence 48
Exhibiting authenticity and transparency 53
Building and maintaining trust 56
Leading change 57
Dealing with conflicts 61
Using diplomacy and tact 62
Applying an equity lens in decision making 63
Exercising cultural competence 64
Navigating workplace politics 66
Developing accountability as a leader 68
Promoting DEI as a Senior Executive/Board Member 70
Fostering DEI as a Middle Manager or Supervisor 71
Championing DEI as a Mentor or Sponsor 72
Mentorship 73
Sponsorship 73
Chapter 4: Making the Case for DEI 75
Recognizing DEI's Impact on Organizational Success 76
Becoming an Employer of Choice 78
Leveraging Inclusion to Drive Innovation and Creativity 79
Enhancing the Safety, Health, and Wellness of Staff 81
Improving the Employee Experience and Encouraging Engagement 83
Creating a positive employee experience 83
Seeing increased engagement 84
Minimizing Employee Complaints and Lawsuits 85
Avoiding the Revolving Door and Turnover of Top Performers 86
Chapter 5: Hiring a Chief Diversity, Equity, and Inclusion Officer 87
Tracing the Rise of the Chief Diversity, Equity, and Inclusion Officer's Role 88
Knowing When It's Time to Hire a CDEIO 89
Considering the Best Candidate for Your Organization 90
Positioning the Role at the Right Level 92
Part 2: Examining DEI in the Workplace 95
Chapter 6: Assessing Your Organization's Culture 97
Exploring What Culture Is 98
Using Benchmarks and Other Industry Standards 99
Conducting Document Reviews of Policies, Processes, and Strategies 101
Conducting Leadership Assessments 104 Conducting a Staff Inclusion and Engagement Survey 105</p>...