Managing Crises in Tourism

This book examines the dilemma of overdependence on tourism in Caribbean countries and territories, and the need for a resilient path to address the industry's vulnerability in the face of natural disasters. The chapters in the book question how tourism resilience is understood and practiced in Caribbean small island developing states (SIDS) and the factors that inform, undermine, or indeed redefine the sustainable resilience agenda for these territories. With its overreliance on tourism and vulnerability to climate, the Caribbean region finds itself susceptible and in need of an innovative approach in order to survive economically. Contributors to this volume touch on all three sustainability pillars and spanning across many tourism sector considerations, such as product development, stakeholder management, hotel management, marketing and entrepreneurship.

By spanning the geography of the Anglophone and Spanish Caribbean this book offers a smorgasbord of conceptual and applied perspectives to researchers in the area of tourism resilience in SIDS. It also presents strategic considerations to public and private sector practitioners in implementing measures to strengthen the competitive positioning of their destinations as they contend with the dynamism of the external and internal environments.

Acolla Lewis-Cameron is Dean of the Faculty of Social Sciences at the University of the West Indies, St. Augustine, Trinidad. She is the lead editor of Marketing Island Destinations: Concepts and Cases and co-author of Contemporary Caribbean Tourism: Concepts and Cases.

Leslie-Ann Jordan is a Senior Lecturer of Hospitality and Tourism Management in the Department of Management Studies at the University of the West Indies, St. Augustine Campus, Trinidad. She is the lead editor of "Sports Event Management: The Caribbean Experience". Her research interests include tourism development in small island developing states in the Caribbean, tourism planning and development and tourism policy and decision-making'

Sherma Roberts is Senior Lecturer in Tourism at the University of the West Indies, Cave Hill Campus, Barbados. She has co-edited three books and co-authored Contemporary Caribbean Tourism: Concept and Cases

Auteur

Acolla Lewis-Cameron is Dean of the Faculty of Social Sciences at the University of the West Indies, St. Augustine, Trinidad. She is the lead editor of Marketing Island Destinations: Concepts and Cases and co-author of Contemporary Caribbean Tourism: Concepts and Cases.

Leslie-Ann Jordan is a Senior Lecturer of Hospitality and Tourism Management in the Department of Management Studies at the University of the West Indies, St. Augustine Campus, Trinidad. She is the lead editor of Sports Event Management: The Caribbean Experience. Her research interests include tourism development in small island developing states in the Caribbean, tourism planning and development and tourism policy and decision-making'

Sherma Roberts is Senior Lecturer in Tourism at the University of the West Indies, Cave Hill Campus, Barbados. She has co-edited three books and co-authored Contemporary Caribbean Tourism: Concept and Cases

Contenu

PART I - Background and Conceptual Context. 16

CHAPTER 1 Introduction. 17 Acolla Lewis-Cameron. 17

CHAPTER 2 - Understanding Small Island States and Territories. 24

Acolla Lewis-Cameron. 24

CHAPTER 3 - Conceptualizing Resilience in Small Island States. 39

Sherma Roberts. 39 PART II - Environmental Resilience. 66

CHAPTER 4 - Implications for Resilience in the Cruise Tourism-Marine Protected Area Nexus in the Caribbean: The Case of St. Lucia. 67 Myrna Ellis. 67

CHAPTER 5 - Tourism Resilience in the Caribbean island of Cozumel: Best practice and high-risk areas 82

Kennedy Obombo Magio. 82

CHAPTER 6 - A Resilient Eco-Tourism Island: A case study of Dominica and its tourism recovery strategies post 2017 hurricane Maria. 96

Tenisha Brown-Williams and Amanda Charles. 96 PART III - Socio-Cultural Resilience. 115

CHAPTER 7 - Community resilience in the face of natural disaster: Puerto Rico's adventure tourism industry 116 Mechelle N. Best and José H. González. 116

CHAPTER 8 - An Integrated Path towards a Resilient Tourism Sector in North-East Tobago. 131

Joanna Moses-Wothke, Aljoscha Wothke and Leslie-Ann Jordan. 131 CHAPTER 9 - Grenada: A vision of integrated technological advancements to build a resilient tourism future through youth involvement and consumer-centric service excellence. 146

Kimberly Thomas-Francois, Ye Shen & Marion Joppe. 146

PART IV - Economic Resilience. 160

CHAPTER 10 - Increasing the Resilience of Micro, Small and Medium Tourism Enterprises to Tropical Cyclones in Small Island Developing States. 161

Thalia Balkaran and David Smith. 161

CHAPTER 11 - Building Resilience by Strengthening the Link between Tourism and Agriculture: An Assessment of the Purchasing Patterns of Selected Hotels and Guesthouses in Jamaica. 181

Tolulope Bewaji, Eritha Huntley Lewis, Clive Scott and Twila-Mae Logan. 181

CHAPTER 12 - Collaborative Tourism Entrepreneurship as a Community Resilience Strategy: A Case Study of Castara, Tobago. 195

Shinelle Smith and Leslie-Ann Jordan. 195

PART V - Contemporary Landscape & Reflections. 216

CHAPTER 13 - COVID-19 Policy Responses The tension between lives and livelihoods in tourism dependent Caribbean territories. 217

Acolla Lewis-Cameron and Sherma Roberts. 217 CHAPTER 14 - Conclusion. 232

Sherma Roberts, Acolla Lewis-Cameron and Leslie-Ann Jordan. 232 INDEX 238