Trends in Information Technology Management

Document from the year 2019 in the subject Computer Science - Internet, New Technologies, grade: 4.00, ( Atlantic International University ), language: English, abstract: The paper presents an analytical exposition, critical context and integrative conclusion on the trends and best practices in Information Technology Management, and reviews and evaluates the key issues, trends and future direction of Modern Information Technology Management. IT is generally accepted as a key enabler of economic and technological growth. Managers implement new technology to change something: the organization, the nature of work, relationships with other organizations, or some other facet of business. Information Technology (IT) plays a vital role in leveraging productivity and efficiency in private organizations, governments and research. The value of IT in any organization depends on its infrastructure, which consists of computers, network and telecommunication technologies, data and core software applications. Information Technology (IT) is now a force and driver of modern technological development and globalization, and makes the management of information more efficient and effective. Technology management entails all management activities that determine the application of policy, objectives and responsibilities as well as their execution in an organization in terms of planning, allocating resources, organizing and ensuring outcomes that improve processes. The major IT Management issues are: Using technology to design efficient and effective organizations; Developing a plan for information technology in the organization; Using IT as a part of corporate strategy; Taking advantage of interorganizational systems; Deciding on and developing new applications of IT; Reengineering business processes; Adopting special applications; Changing the organization; Managing the IT infrastructure in a time of explosive growth and technological change; Deciding whether and what to outsource; and Deciding how much to invest in IT. Knowledge and skills are a necessary and sufficient condition for technological progress. Developing countries lack enough skilled IT persons who can design, program, install, configure and maintain Information Technology in this constantly changing industry. Accordingly, lack of qualified and globally recognized IT professionals is seriously hampering IT adoption and development. Management Information Systems refer to information management methods tied to the automation or support of human decision making, whereas IT Management refers to the IT related management activities in organizations.

Auteur

Professor Gabriel Kabanda is the Secretary General of the Zimbabwe Academy of Sciences, and is a Full Professor of Computer Science and Information Systems. Gabriel has a wealth of experience mainly concentrated in Information Technology/ Project Management and with over 22 years of post-qualification management experience. He spent 12 years 11 months in Senior Management of Zimbabwe Open University and was the Pro Vice Chancellor (Research, Innovation and Enterprise Development) of the University for 9 years from January, 2008 to November, 2017. He holds a Post-Doctoral degree, Doctor of Science (D.Sc.) in Computer Science from Atlantic International University (USA), a Ph.D. degree in Computer Science (California, PWU), Master of Science in Computer Science (Swansea University, Wales), B.Sc. in Mathematics and Physics (University of Zimbabwe), Gold Diploma in Computer Programming (London), a Certificate in Applied Meteorology (Reading), a Certificate in E-Moderation (University of Cape Town) and a Certificate in Management of Higher Education Institutions (Israel). He received an international award on Outstanding Contributions to Education, the Golden Academic Excellence and Professional Achievement award in 2013 in Malaysia at the World Marketing Summit. He was awarded the world-wide honour of Who's Who of Professionals in 1997. Prof Kabanda is a Board Member of the Zimbabwe National Army Schools & Welfare Trust (ZNASWT) since 2010, the Chairman of the IT Governance & Cyber Security Institute (ITGCSI), an External Examiner of one South African university, one Mauritian university and one Zimbabwean university, a Member of the International Society for Development and Sustainability, a Board member of the Pan African University (PAU) student selection jury, a member of the National Research Database of Zimbabwe Editorial Committee (NRDZEC) of the Research Council of Zimbabwe since 2013 until December 2020, Professional Member of the Computer Society of Zimbabwe, and an Advisor on ICT and STEM education to the Global STEM Leadership Alliance (GSLA), a California-based international organization. Gabriel was appointed in March 2019 to reviewthe 2019 Global Sustainable Development Report by the International Science Council (ISC), the World Federation of Engineering Organizations (WFEO) and the InterAcademy Partnership (IAP).