Suitable for knowledge management professionals and students in the field of knowledge management, information science, information systems and software engineering, this book provides answers to the 'what-is' and 'why-is' questions with regard to knowledge management. It discusses best practices for a number of knowledge management issues.

Auteur
Dr Antonie Botha gained nearly 30 years of experience during his engagement with IBM. He is currently an independent IT Architect and IT Consultant, specialising in enterprise and integration architecting and knowledge management. Prof Dr Derrick Kourie is a professor in the Department of Computer Science at the University of Pretoria, South Africa. Prof Dr Retha Snyman gained many years of experience during her engagements with various information service organisations. She is responsible for postgraduate student supervision in the Department of Information Science, University of Pretoria.

Contenu
Part 1 A perspective of knowledge and knowledge management concepts: Introduction; Knowledge perspectives and concepts; Knowledge management perspectives and concepts; Intellectual capital; Organisational learning and learning organisations; Knowledge management and Communities of Practice; Knowledge management best practices; Part one summary and conclusions. Part 2 The technical perspective of knowledge management: Introduction; The Knowledge management technology; Knowledge management technology framework infrastructure; Knowledge creation and sensing; Knowledge sharing and transfer; Advanced search, indexing and retrieval; Knowledge management technology framework applications; Knowledge portals; Knowledge discovery; Summary and conclusions.