Truly global in scope and coverage, this major new introduction to the human side of public management provides an exceptionally broad strategic assessment of human resources issues which will be of interest to all students and practitioners facing the challenges of building administrative capacity in the 21st century.

Main:
MPA, MPM, MPP and other graduate programs in public administration, public management and public policy - both on general modules on management and leadership and more specific ones on human resource management (HRM).
General courses and courses on performance management, public leadership etc. for u/g and masters students of public administration/management.

Additional:
In-service public sector education and training (e.g. courses and seminars run by national institutes of public administration and public service commissioners, as well as individual department or agency 'academies') for both general and human resources managers in public organizations.
Practitioners in public sector HRM.

Vorwort
This text addresses key trends, challenges, and opportunities facing public managers across contexts and regimes. It aims to inspire public managers in rethinking their roles, skills, and values as they enter a VUCA worldone characterized by volatility, uncertainty, complexity, and ambiguity. It is written for aspiring and current public managers in graduate schools and executive education programs.

Autorentext

Zeger van der Wal is Assistant Dean (Research) and Associate Professor at the Lee Kuan Yew School of Public Policy, National University of Singapore, Singapore.

Klappentext

Truly global in scope and ambition, the 21st Century Public Manager addresses key trends, challenges, and opportunities facing public managers across contexts and regimes. This accessible textbook aims to inspire public managers in rethinking their roles, skills, and values as they enter a VUCA world-one characterized by volatility, uncertainty, complexity, and ambiguity. It is written for aspiring and current public managers in graduate schools and executive education programs.

Zusammenfassung
Truly global in scope and ambition, the 21st Century Public Manager addresses key trends, challenges, and opportunities facing public managers across contexts and regimes. This accessible textbook aims to inspire public managers in rethinking their roles, skills, and values as they enter a VUCA worldone characterized by volatility, uncertainty, complexity, and ambiguity. It is written for aspiring and current public managers in graduate schools and executive education programs.

Inhalt

1. Introduction.- 2. 'Traditional' versus 'New.- 3. Trends and Drivers.- 4. Demands, Dilemmas, Opportunities.- 5. Managing Stakeholder Multiplicity.- 6. Managing Authority Turbulence.- 7. Managing the New Work (Force).- 8. Managing Innovation Forces.- 9. Managing Ethical Complexities.- 10. Managing Long versus Short Time Horizons.- 11. Managing Cross-Sectoral Collaboration.- 12. The 21st Century Public Manager.