This series presents and discusses new and innovative approaches to knowledge sharing used by organizational management in all fields of work. The authors provide critical analysis of issues and present solutions to selected knowledge leadership challenges in all workplace environments. It thereby contributes to improvements in knowledge management, knowledge services, knowledge strategy development, and knowledge sharing within the organization.

The Knowledge Services Audit is the process that is fundamental to assessing how well an organization is managing its knowledge environment (knowledge development, - sharing, - utilization). The book defines and describes the audit processes, including measurement processess, and provides an understanding of the benefits.

Autorentext
Susan Margaret Henczel, Infase Training Australia, New York, USA.