This volume is intended for SPI (software process improvement) managers and researchers, quality managers, and experienced project and research managers. The papers constitute the research proceedings of the 12th EuroSPI (European Software Process Improvement, www.eurospi.net) conference held in Budapest, 9 11 November 2005, Hungary. Conferences have been held in 1994 in Dublin, 1995 in Vienna (Austria), 1997 in Budapest (Hungary), 1998 in Gothenburg (Sweden), 1999 in Pori(Finland), 2000 in Copenhagen(Denmark), 2001 in L- erick (Ireland), 2002 in Nuremberg (Germany), 2003 in Graz (Austria), and 2004 in Trondheim (Norway). EuroSPI established an experience library (- brary.eurospi.net) which will be continuously extended over the next years and will be made available to all attendees. EuroSPI also created an umbrella init- tive for establishing a European Quali?cation Network in which di?erent SPINs and national initiatives join mutually bene?cial collaborations. From 2005, through EuroSPI partners and networks, in collaboration with the European Union (supported by the EU Leonardo da Vinci Programme), a certi?cation body will be created for the IT and services sector so as to o?er SPI knowledge and certi?cates to industry, establishing close knowledge transfer links between research and industry. The biggest value of EuroSPI lies in its function as a European knowledgeand experience exchangemechanism between SPI research institutions and industry.

Autorentext
Dr. Richard Messnarz studierte an der TU in Graz und sponsionierte zum Diplom-Ingenieur im Jahr 1990. Von 1990-96 arbeitete er an der TU Graz als Forschungsassistent und Vortragender zu Programmiertechnik und Systemarchitekturen und arbeitete parallel an seiner Dissertation zum BOOTSTRAP-Projekt. 1995 promovierte er zum Doktor der Technischen Wissenschaften. 1997 übernahm er die Leitung von ISCN. Er ist Vorsitzender der European-Software-Process-Improvement-Initiative und Conference Chair des Programmkomitees der EuroSPI-Konferenzreihe. 2003 war er Coach für Prozessverbesserungen in der deutschen SOQRATES-Initiative und ab 2004 Moderator von firmenübergreifenden Task Forces, die gemeinsam an Prozessverbesserungsthemen arbeiten. Derzeit ist er als Automotive SPICE ® und ISO 15504 Principal Assessor für führende österreichische und deutsche Unternehmen tätig und leitet einige EU-Initiativen zum Thema Innovation, Prozessverbesserung und europaweite Zertifizierung.

Inhalt
Software Process Improvement EuroSPI 2005 Conference.- Agile Methods and Software Issues.- Framework of Agile Patterns.- Deploying Agile Practices in Organizations: A Case Study.- Pair Programming vs. Side-by-Side Programming.- SPI Studies.- Finding and Ranking Research Directions for Software Testing.- Quality: Attitudes and Experience Within the Irish Software Industry.- How Things Should Not Be Done: A Real-World Horror Story of Software Engineering Process Improvement.- Improvement Methods.- AIM Ability Improvement Model.- Customer-Oriented Specification and Evaluation of IT Service Level Agreements.- Safety Methods in Software Process Improvement.- Quality and Knowledge Management.- RAMALA: A Knowledge Base for Software Process Improvement.- A Process Based Model for Measuring Process Quality Attributes.- Reference Model for Software Process Improvement: A Brazilian Experience.- Engineering and Development.- Using Rational Unified Process in an SME A Case Study.- Goal-Driven Requirements Engineering for Supporting the ISO 15504 Assessment Process.- Improving the Software Inspection Process.- Project Web and Electronic Process Guide as Software Process Improvement.- Forces Affecting Offshore Software Development.- A Framework for Improving Soft Factors in Software Development.