This book explores smart/intelligent business and management, addressing the challenges and issues encountered by contemporary organizations. It provides a detailed and up-to-date perspective on theoretical and practical aspects related to the management of dynamic, competitive, and socially responsible organizations. The topics covered span the strategic integration of smart technologies to enhance competitiveness, the intersection of artificial intelligence, hyper-personalization, and customer-centricity, the transformative impact of Industry 4.0 technologies in manufacturing, agile human resource management, eco-innovation practices, and the effective management of a multigenerational workforce. The book also examines the strategic interplay between talent management and smart organizations, making it an essential guide for navigating the intersection of technology, strategy, and human capital in the contemporary business landscape.

Includes in-depth discussions on smart organizations for strategic advantage Navigates digital transformation and effective management strategies Offers insights into negotiation and entrepreneurial dynamics

Autorentext

Carolina Machado received her Ph.D. degree in Management Sciences (Organizational and Policies Management area/Human Resources Management) from the University of Minho in 1999, Master degree in Management (Strategic Human Resource Management) from Technical University of Lisbon in 1994, and Degree in Business Administration from University of Minho in 1989.. She is Head of the Human Resources Management Work Group at the School of Economics and Management at University of Minho, Coordinator of Advanced Training Courses at the Interdisciplinary Center of Social Sciences, Member of the Interdisciplinary Center of Social Sciences, University of Minho, as well as Chief Editor of the International Journal of Applied Management Sciences and Engineering (IJAMSE), Guest Editor of journals, books Editor, and book Series Editor, as well as Reviewer in different international prestigious journals. In addition, she has also published both as Editor/Co-editor and as Author/Co-author several books, book chapters, and articles in journals and conferences.

J. Paulo Davim is Full Professor at the University of Aveiro, Portugal. He is also distinguished as Honorary Professor in several universities/colleges/institutes in China, India, and Spain. He received his Ph.D. degree in Mechanical Engineering in 1997, M.Sc. degree in Mechanical Engineering (materials and manufacturing processes) in 1991, Mechanical Engineering degree (5 years) in 1986, from the University of Porto (FEUP), the Aggregate title (Full Habilitation) from the University of Coimbra in 2005 and the D.Sc. (Higher Doctorate) from London Metropolitan University in 2013. He has guided large numbers of postdoc, Ph.D. and master's students as well as has coordinated and participated in several financed research projects. He has received several scientific awards and honors. He has worked as Evaluator of projects for ERC-European Research Council and other international research agencies as well as examiner of Ph.D. thesis for many universities in different countries.

Inhalt

1. Smart Technologies as a Tool for Increasing the Competitiveness of the Company.- 2. Taking Customer-centricity to New Heights: Exploring the Intersection of AI, Hyper-personalization, and Customer-centricity in Organizations.- 3. Contribution of Industry 4.0 Technologies in Adopting Metrology 4.0 in Manufacturing Industries.- 4. Agile Human Resource Management: A Theoretical Contribution to a (R)evolutionary Approach for Managing People at Work.- 5. Mapping and Conceptualising Eco-innovation Practices on Environmental Performance.- 6. Managing and engaging a multigenerational workforce in Portugal.- 7. Talent Management and Smart Organizations: A Strategic Symphony.- Index.