Service Enterprise Integration: An Enterprise Engineering Perspective examines a range of topics on IT-based enterprise integration, using the service work done in manufacturing as a point of departure. It investigates the proven concepts, models, methods, and techniques in manufacturing operations and examines all aspects that are relevant to the problem of service productivity. The result is a systematic examination of the developing business model, service enterprise integration. The book presents a variety of on-going efforts to provide new results and solutions to the problem of service productivity. These presentations will be in the form of contributing chapters by leading researchers who will provide critical literature reviews, conceptual analysis, and solution-result-oriented applications on topics including ontology, reference models, ERP, supply chain integration, knowledge management, data security, and a variety of cases on particular applications.

Addresses the underlying technical issues of service enterprise integration The first book to analyze the service problem from the perspective of the newly developing integration paradigm"on-demand integration" of service enterprises and extended enterprises The first book to provide the field with the most current Enterprise Service Integration research results in a cohesive, single volume Also covers widely diversified service domains such as consulting, heavy industry, and education in addition to covering the specific enterprise integration results from Enterprise Resource Planning, supply chain integration, etc. Cheng Hsu is a leading IT scholar in RPI's Department of Decision Technology & Engineering Systems. Cheng Hsu has the capability of getting out in front on cutting-edge IT issues and enjoys large reputation for innovative work in the field Includes supplementary material: sn.pub/extras

Klappentext

Service Enterprise Integration is developing business paradigm that is of considerable interest in both the "push" research the academic area and the "pull" research of industry. A prominent example of this development has been the transformation of IBM into a service enterprise and the labeling of its new business model as "On-Demand Business."

In the recent past, manufacturing research and practice have done considerable work on the problem of service productivity. In fact, this work has extended the operations of many manufacturing firms to include the "service enterprise" component. IBM, GE, Siemens are several examples of this development. Using the service work done in manufacturing as a point of departure, SERVICE ENTERPRISE INTEGRATION: An Enterprise Engineering Perspective will examine a range of topics on IT-based enterprise integration. It will investigate the proven concepts, models, methods, and techniques in manufacturing operations and examine all their aspects that are relevant to the problem of service productivity. The result will be a systematic examination of the developing business model, service enterprise integration.

The book will present a variety of on-going efforts to provide new results and solutions to the problem of service productivity. These presentations will be in the form of contributing chapters by leading researchers who will provide critical literature reviews, conceptual analysis, and solution-result-oriented applications on topics including ontology, reference models, ERP, supply chain integration, knowledge management, data security, and a variety of cases on particular applications.

Inhalt
From Just in Time Manufacturing to On-Demand Services.- Services Innovation: Decision Attributes, Innovation Enablers, and Innovation Drivers.- Reengineering the Organization with a Service Orientation.- Customer Incentives in Time-Based Environment.- Auctions as a Dynamic Pricing Mechanism for E-Services.- A Framework for Service Enterprise Integration: A Case Study.- Continuous Evaluation of Information System Development.- Models of Cyberinfrastructure-Based Enterprises and Their Engineering.