How to transform difficult situations through skilful conversation tools for better outcomes.

This book gives you the practical tools to overcome the obstacles stopping you from having a difficult conversation. Move from avoidance or breakdown to breakthrough.

Autorentext

Sarah Rozenthuler is a chartered psychologist, leadership consultant and published author with nearly 20 years' international experience consulting to organizations across Europe, Asia, Australia, and US. With extensive expertise in dialogue, I specialise in coaching senior leaders and their teams to access their individual and collective intelligence respectively, resolve difficult challenges and have the conversations that matter most. She is also the author of Powered by Purpose (FT Publishing). 

Inhalt
Part I - The Foundations 1. Why it's important to talk 2. Introducing the Four Secrets
Part II - The Four Secrets 3. The First Secret - Find Your Ground 4. The Second Secret - Build A Bridge 5. The Third Secret - Read the Room 6. The Fourth Secret - Hold Space
Part III - Dialogic Leadership in Action 7. Integrating the Four Secrets 8. Create Change through Dialogue