Autorentext

JAY ROTHMAN Ph.D., is a conflict resolution theorist and practitioner with twenty years of experience. As a facilitator, consultant, trainer, and educator, he has worked with diplomats from dozens of countries, business executives, union leaders, opposing leaders of embattled ethnic groups, school boards and superintAndents, community activists, and students from around the world. He is currently a visiting scholar and associate professor at the masters of arts program in conflict resolution at Antioch University. The author lives near Philadelphia, Pennsylvania

Klappentext

Can deep-seated indentity-based conflicts between passionately adversarial groups bring out the best as well as the worst in people? Drawing on his remarkable range of academic and conflict resolution experiences around the world, Jay Rothman shows how to harness the creative and tranformational power of conflict in our organizations, neighborhoods, and nations.

Zusammenfassung
Unleash Conflict's Creative Potential Absolutely essential reading for anyone interested in identity conflicts and how to overcome them. Provides a fascinating theoretical introduction to the phenomena, detailed case study experiences, and a final training guide for practitioners. a landmark work.

Inhalt

Preface.

Acknowledgements.

About the Author.

Prologue: The ARIA Quartet Conflict.

TRANSFORMING IDENTITY-BASED CONFLICT.

1. The ARIA Framework: Antagonism, Resonance, Invention, Action.

2. Antagonism: Sufacing Differences and Analyzing Animosity.

3. Resonance: Articulating Common Needs and Motivations.

4. Invention: Generating Cooperative Solutions.

5. Action: Setting Joint Agendas.

THE ARIA FRAMEWORK IN PRACTICE.

6. Prenegotiation in Nations: Peace Building in Jerusalem.

7. Transforming Conflicts Within and Between Groups in Organizations.

8. ARIA Tools: Lessons Drawn from Community Conflicts.

Epilogue: Engaging Identity, Creating Harmony.

Notes.

References.

Index.