Organizations confronting the technological disruption brought by Artificial Intelligence (AI) face unprecedented ethical issues and ethical dilemmas. Among others, risks of dehumanization and stakeholders' enhanced vulnerabilities, require a comprehensive ethical strategy based on responsibility and accountability. This book asks how organizations can identify AI related ethical risks, evaluate AI ethical impact and perform ethical decision making upon AI design, deployment and use.

This book adopts the humanistic approach to management as a theoretical framework, which assesses business models and organizations according to their impact on human well-being and flourishing. This approach allows organizations to harness the opportunities for human capabilities that AI brings, without incurring ethical harms and negative impacts. Through the humanistic framework, organizations can align strategic and operational decisions regarding AI with social and environmental goals, with considerations beyond mere compliance and risk management. This book will be of great interest to scholars and students of business ethics, CSR and technology management, as well as to practitioners involved in AI ethical management.

Offers a forward looking assessment of the ethical shortcomings of AI design and implementation of AI in the workplace Bridges the fields of business ethics and ethics of information technology Adopts an overarching humanistic management framework and people-centred approach

Autorentext

Rosa Fioravante is a researcher at Osservatori Digital Innovation at the School of Management Politecnico di Milano, Italy, and a member of the Center for Business in Society at IESE Business School, Spain. She has previously been an Invited Assistant Professor of Business Ethics and Social Responsibility at Catholic Lisbon School of Business and Economics, Portugal, a teaching assistant at LUISS Guido Carli in Rome, and a consultant to the Italian Chamber of Deputies and Senate. Her scientific interests focus on how to align organizational ethics with business goals, AI ethical risk management, humanistic management and CSR. 

Antonino Vaccaro is a Professor of the Department of Business Ethics and the Negotiation Unit at IESE Business School, Spain. He is the Academic Director of the Center for Business in Society and member of the Sustainability Leadership Institute. He is a section editor of the Journal of Business Ethics and has served as a guest editor of Ethics and Information Technology. His research has focused on human integral development, humanism, hybrid organizations and compliance.

Inhalt

Introduction.- Chapter 1: Humanism in business and AI: aligning ethics and technological disruption.- Chapter 2: Responsible Organizations for Responsible AI: aligning ethics and business goals.- Chapter 3: AI as a mean to Integral Human Development: performing ethical decision-making.- Chapter 4: Humanism and AI-driven vulnerabilities: customers, partners, employees.- Chapter 5: Integral human accountability: the preferential option for the fragile.- Concluding remarks.