The role of the business analyst sits at the intersection of business operations, technology, and change management. The job requires a plethora of both soft skills and technical skills, as it must translate the needs of business users into action items for functional applications. On top of this, in-demand technologies have caused tectonic shifts in the way companies operate today, and business analysts must be prepared to adapt.

The Inside Track to Excelling as a Business Analyst teaches you how to effectively harness skills, techniques, and hacks to grow your career. Author Roni Lubwama expertly walks you through case studies that illustrate how to diffuse the challenges and bottlenecks that business analysts commonly encounter. He provides you with digestible answers to the complexities faced when delivering digital transformation projects to end users. This book is not a self-help guide rife with corporate buzzwords, but a practical handbook with immediate applications from a true insider.

Equip yourself with vital soft skills, ask the right questions, manage your stakeholders, and bring your projects to a successful close with The Inside Track to Excelling as a Business Analyst . Whether you are new to the role and want a leg up, or a veteran business operator looking to infuse new strategies into your work, this book instills lessons that will assist you throughout your entire career. In this time of rapid change in the digital space, business analysts are asked for more adaptability than ever before, and The Inside Track to Excelling as a Business Analyst is your ideal starting point.

What You Will Learn

• Deploy a non-technical skills toolkit to resolve a wide array of bottlenecks particular to the business analyst practice.
• Defuse the many intractable and common scenarios you will encounter as a business analyst by the application of soft skills.

• Understand the difference between the theory and the actual practice of the business analyst role.

  Who This Book Is For Newbie and experienced business analysts who are looking to understand and contextualize their role; managers; other tech professionals looking to understand the business analyst role; and curious lay readers.

  Learn how to elicit compliance from disengaged stakeholders whose input is critical to project goals and objectives Study the wide variety of skills that successful Business Analysts build and deploy in the execution of their duties Examine the case studies in the book to learn to defuse the different scenarios that business analysts commonly face

  Autorentext
  Roni Lubwama has more than 20 years of experience working in sales, marketing, logistics, and IT for major global organizations such as Shell Oil, Rackspace Inc., and Acumen Solutions. Over the past 6 years, he has worked as a Salesforce Business Systems Analyst and consultant on a number of Customer Relationship Management (CRM) digital transformation projects and initiatives. He is a University of Edinburgh MBA graduate who also holds Salesforce consultant certifications.
  Roni lives in Houston, Texas with his wife Sylvia and their boys Ethan, Rowan, Ryan, and Shane. As an avid reader, he spends time reading about politics, history, culture, technology, economics, and sports, and he travels occasionally to Kampala, Uganda to connect with family and friends.

  Inhalt

Chapter 1: Business, Technology, and Change Management.- Chapter 2: Business Analysts: What Do They Do?.- Chapter 3: Must-Have Technical Skills.- Chapter 4: Optional Technical Skills.- Chapter 5: Importance of Non-Technical Skillsets.- Chapter 6: Communication Skills.- Chapter 7: Interpersonal Skills.- Chapter 8: Creativity, Problem-Solving, and Strategic Thinking Skills.- Chapter 9: Business Analyst Practice Hacks.- Chapter 10: When It's Time to Move On.- Chapter 11: Afterword.- Appendix A: Bonus Skill: Managing Wafflers.- Appendix B: Bonus Interpersonal Skill: Credibility and Reputation.- Appendix C: Further Reading.-