Operations Management

Help your students understand how organisations operate with the ultimate guide coming from the leading experts in the field.
Operations Management, 10th edition is the latest version of this market-leading text, using comprehensive study material to introduce key methods and strategies that improve operation processes in the business environment.

Operations may not run the world but make the world run! Learn how a business operates and improves its processes from some of the leading experts in the field. Operations Management, 10th edition is the ultimate guide on the subject, providing you with the best ways and strategies to learn, explore and make sense of how a business works, coming from world-leading experts Nigel Slack, Alistair Brandon-Jones, and Nicola Burgess.

Strategic in its perspective and with a clear structure, the latest edition offers a comprehensive and practical way to study key concepts surrounding effective operation processes, from theory to practice.

What makes Operations Management, 10th edition work so well?

• Clear structure, thanks to the "4 Ds" model of Operations Management.
• Real-life examples that are shown in the "Operations in Practice" boxes and case studies.
• Worked examples that blend qualitative and quantitative perspectives.
• Critical commentaries, posing alternative views where appropriate.
• Summary provided in practical bullet points, answering key questions.
• A new section in every chapter called "Responsible Operations", that summarises how the topic touches upon social, ethical, and environmental issues.
  With plenty of new end-of-chapter case studies and a plethora of international examples, this textbook will challenge your critical thinking, both individually and as part of your group discussion in class. Along with the practice cases, summaries, and illustrations, this edition is the definitive guide for your studies in the field of Operations Management.

Pearson, the world's learning company.

Autorentext

Nigel Slack is an Emeritus Professor of Operations Management and Strategy at Warwick Business School, Honorary Professor at Bath University, and 'Honorary Fellow of the European Operations Management Association'. He is an educator, consultant, and writer with a wealth of experience in many sectors.

Alistair Brandon-Jones is a full-chaired Professor in Operations and Supply Chain Management and Head of the Information, Decisions, and Operations Division at the University of Bath, School of Management. He is also an Adjunct Professor for Hult International Business School and Danish Technical University.

Nicola Burgess is a Professor of Operations Management at the University of York. She collaborates extensively with public sector organisations to understand, evaluate, and enhance sustainable system-level improvement and learning. Her research focused on translating improvement theory into practice is published widely across world-elite journals, reflecting its significant impact on the field of public operations management.

Inhalt

1. Operations management
2. Operations performance
3. Operations strategy
4. Product and service innovation
5. The structure and scope of supply
6. Process design
7. The layout and look of facilities
8. Process technology
9. People in operations
10. Planning and control
11. Capacity management
12. Supply Chain Management
13. Inventory management
14. Planning and control systems
15. Operations improvement
16. Lean operations
17. Quality management
18. Managing risk and recovery
19. Project management