This book presents the proceedings of the 3rd International Joint Conference ICIEOM-ADINGOR-IISE-AIM-ASEM (IJC2017) XXIII International Conference on Industrial Engineering and Operations Management, International ADINGOR Conference 2017, International IISE Conference 2017, International AIM Conference 2017 and International ASEM Conference 2017, which took place at UPV (Universitat Politècnica de València) from July 6th to 7th, 2017.This joint conference is the result of an agreement between ABEPRO (Associação Brasileira de Engenharia de Produção), ADINGOR (Asociación para el Desarrollo de la Ingeniería de Organización), IISE (Institute of Industrial and Systems Engineers), AIM (European Academy for Industrial Management) and ASEM (American Society for Engineering Management).
Consisting of papers on new global perspectives on industrial engineering and management, the book offers an interdisciplinary view of industrial engineering and management. The topics covered include: strategy and entrepreneurship, quality and product management, modelling and simulation, knowledge and project management, logistics, as well as production, information and service systems.

Autorentext
Josefa Mula is Professor in operations management and operations research at the Universitat Politècnica de València. She is member of the scientific committee of the Research Centre on Production Management and Engineering (CIGIP) in which she has developed R&D Projects in the areas of industrial engineering and operations research & management science. Her key research topics include production planning and control, supply chain management and uncertainty modelling. She has published (in collaboration) more than eighty research papers in a number of leading journals. She has co-authored the books: Supply Chain Simulation: A system dynamics approach for improving performance (Springer, 2011) and Operations Research Problems: Statements and Solutions (Springer, 2014). She is editor of the Mathematical Problems in Engineering, Journal of Industrial Engineering and Management, International Journal of Production Management and Engineering, Intelligent Industrial Systems and International Journal of Operations Research and Information Systems.
Rafael Garcia Barbastefano holds a degree in Production Engineering, and a PhD in Production Engineering from the Federal University of Rio de Janeiro (2002) . He is currently associate professor at the Celso Suckow da Fonseca Technological Education Centre, Brazil, in the Department of Production Engineering. He is the Scientifc Director of the Brazilian Association of Production Engineering (ABEPRO). His interests are focused on Social Network Analysis, Educational Technology, and Operations Management.
Manuel Díaz-Madroñero is assistant professor in Operations Management and Operations Research at the Universitat Politècnica de València (UPV) and member of the Research Centre on Production Management and Engineering (CIGIP). He has participated in several research projects funded by the European Commission, Spanish and Valencian regional goverments and UPV. As a result, he has published more than forty papers, in collaboration, in different indexed journals and international conferences. He has also co-authored the book Operations Research Problems: Statements and Solutions (Springer, 2014). His key research topics include production and transportation planning, fuzzy and robust mathematical programming, multiobjective optimization and sustainable operations management.
Raul Poler is Professor in Operations Management and Operations Research at the Universitat Politècnica de València (UPV), València, Spain. He received his PhD in Industrial Engineering from UPV in 1998. He is Director of the Research Centre on Production Management and Engineering (CIGIP). He is founding partner of the Spin-off UPV EXOS Solutions S.L. He is Director of the Master in Industrial Engineering and Logistics (MUIOL) at Alcoy Campus UPV. He has led several Spanish Government and European R&D Projects. He has published morethan 300 research papers in a number of leading journals and in several international conferences. He is Director of the INTEROP-VLab and Chair of its Education Committee. He is the Secretary of INTERVAL. He is member of the Executive Board of the Association for the Development of Organization Engineering (ADINGOR). He is the Chair of the Education Activity of the IFIP WG 5.8 Enterprise Interoperability. His key research topics include Enterprise Modelling, Collaborative Networks, Supply Chain Management, Knowledge Management, Production Planning and Control, Decision Support Systems, Evolutionary Algorithms.

Inhalt
Part 1: Strategy and Enterpreneurship.- Chapter 1. Long Term Capacity Planning: The Comparison Between the Net Present Value, Return on Investment and Unitary Cost for Scale Analysis.- Chapter 2. Investigating the Impact of Process Innovation over Protability and Productivity: A Food Sector Application.- Chapter 3. The Importance of Using Alternative Energy Sources within a New Global Perspective.- Chapter 4. Strategies Adopted by Social Enterprises to Overcome Operations Resources Constraints: the Case of Vintage for a Cause.- Chapter 5. Developing a Scale to Measure Quality in Public Services Transport.- Chapter 6. A Model and a Methodology for the Systematization of Continuous Improvement of Logistics Processes in World-Class Companies.- Part 2: OR, Modelling and Simulation.- Chapter 7. Mapping the Perception of Users as the Usability of Smartphones: Benchmarking Features Through the Borda Count Method.- Chapter 8. Quality of Life in Latin America and Asia: An Economic Complexity Approach Between 2010 and 2014.- Chapter 9. The Eciency of Public Expenditures on Education: a Data Envelopment Analysis of Brazilian Federative Units Between 2011 to 2014.- Chapter 10. Using Simulated Annealing to Solve the Daily Drayage Problem with Hard Time Windows.- Chapter 11. State of the Art on Arduino and RFID.- Chapter 12. Identifying the Main Uncertainties in the Agri-food Supply Chain.- Chapter 13. Environmental and Financial Improvements Due to the use of Ecodesign - In one Furniture Industry.- Part 3: Quality and Product Management.- Chapter 1 4. Competitive Priorities in the Hotel Sector of Sinop - Located in Northern Mato Grosso Brazil.- Chapter 15. Motivators and Barriers for Using Design Thinking in NPD.- Chapter 16. Implantation of Total Productive Maintenance: A Case Study in the Manufacturing Industry.- Chapter 17. Analysis of Water Consumption in Cosmetic Factories in Brazil.- Chapter 18. Analysis of the Results of Lean Manufacturing Implementation in a Metal-Mechanical Company from Panambi - Rio Grande do Sul BRAZIL.- Part 4: Knowledge and Project Management.- Chapter 19. Design of a Model for the Analysis of Hidden Costs in International Projects. Application to the Energy Sector.- Chapter 20. The Portfolio Management and Inuence in Projects of Decisions.- Chapter 21. USA, Europe and Pharmerging Countries: a Panorama of Pharmaceutical Innovation.