Contemporary Issues in Tourism and Hospitality

Autorentext

Dr Michael Palkowski is a Senior Lecturer in the Institute of Hospitality and Tourism at the University of East London, where he is the programme leader for two courses, the BA (Hons) in Tourism Management and the MSc in Events and Hospitality Leadership. His research interests span critical hospitality theory, the political economy of tourism and wider contemporary issues within tourism and hospitality, with recent work published in peer reviewed journals Tourism Geographies and Hospitality & Society.

Dr Henrik Linden is the Subject Lead for Hospitality, Events, Tourism, Aviation and Sport Management at the University of East London. He is a Senior Fellow (SFHEA) of Advance HE and his experience includes organising and managing a variety of events, as well as working for The Nobel Museum, The Swedish Institute for Children's Books and New York's Morgan Library and Museum.

Klappentext

A comprehensive exploration of the critical issues transforming global tourism and hospitality.

Contemporary Issues in Tourism and Hospitality by Dr Michael Palkowski and Dr Henrik Linden is written for undergraduate and postgraduate students studying tourism and hospitality management, who need to understand the global forces reshaping both industries. Grounded in contemporary theory, it supports students in linking critical debates with the realities of a rapidly evolving sector and prepares them to engage with the challenges and innovations defining its future.

This textbook includes:
-Analysis of hospitality theory and the host-guest relationship, from welcome and the commercial home to hospitality as a social lens
-Exploration of tourist motivation and behaviour, the experience economy and the commodification of travel
-Examination of the politics and ethics of tourism and hospitality development, including globalisation, international relations and dark heritage
-Discussion of digital disruption and generative AI, from the rise of the tourist as creator to virtual travel experiences
-Investigation of fan cultures, film tourism and creative cities, from 'set jetting' to the cultural economies of urban destinations
-Features extensive real-world examples throughout each chapter, including fandom travel inspired by Taylor Swift's Eras Tour, visits to famous filming sites and the performative culture of Thailand's floating markets
-Learning outcomes, reflective questions and seminar tasks included throughout

Inhalt

• Chapter - 01: Understanding Hospitality Concepts and Approaches;
• Chapter - 02: Tourist Motivations and Behaviours: Identity, Desire and the Performance of Travel;
• Chapter - 03: The Experience Economy and Developing Unique ‘Memorable Experiences’;
• Chapter - 04: Globalization and the Challenges of Tourism and Hospitality Development;
• Chapter - 05: Politics and International Relations in Tourism and Hospitality;
• Chapter - 06: Dark Tourism: Memory, Ethics and Experiences in Sites of Tragedy;
• Chapter - 07: Digital Disruption in Tourism and Hospitality: Synthetic Realities and the Attention Economy;;
• Chapter - 08: Tourism Fan Cultures: Pilgrimage, Popular Culture and Imagination;
• Chapter - 09: Creative Cities: Redevelopment, Culture and Heritage;
• Chapter - 10: Marketing in Tourism and Hospitality: Persuasion and Spectacle;
• Chapter - 11: Film Tourism, Travel Writing and Fictional Tourism Worlds