Operation Support Systems (OSS) represent the technical infrastructure that allows business such as ISPs to provide services directly to their customers through the use of software. The reader will gain enough understanding of, and confidence in, the domain of OSS that they will be able to ask about the OSS implications of any telecom service that they might come across in their day-to-day work as a telecom professional. The reader will also gain enough understanding that they will be able to determine which aspects of OSS they would like to know more about.

Places OSS software in the context of telecommunications as a business Gives a concrete understanding of what OSS is, what it does and how it does it, avoiding deep technical details Frequently relates OSS software to business drivers of telecom service providers Given these qualities, the book is an ideal introduction to OSS for the full range of telecom professionals

Inhalt
1 Introduction.- 2 Network Management OSS Overview.- 3 ATM Network Management The ATM Forum Model.- 4 Network Management Using SNMP.- 5 Network Management Using Telnet/CLI and TL1.- 6 Service Provisioning and Activation.- 7 Implementing Service Level Management.- 8 Telemanagement Forum: TOM.- 9 Telemanagement Forum: eTOM.- 10 Network Inventory Management.- 11 Configuration Management.- 12 Fault Management.- 13 Traffic Management.- 14 Web-based Telecommunications Systems Management.- Abbreviations.