Recently, knowledge management and management learning have received considerable published coverage; however, most of this exposure is based on a rational, mechanistic view of knowledge management. Practice, on the other hand, has taught us that knowledge management and learning are extremely broad concepts with an expanding area of subfields. This book takes a more encompassing approach to knowledge management, covering a wider domain of knowledge management topics, including workplace learning, knowledge infrastructure, knowledge representation, innovation and learning, knowledge culture and learning, and knowledge technologies.

An examination of a wide range of topical considerations in knowledge management by utilizing dynamic and non-linear systems behavior from the complexity paradigm Offers a broader approach to knowledge management that encompasses a wider domain of knowledge management topics; including topics such as, workplace learning, knowledge infrastructure, knowledge representation, innovation and learning, knowledge culture and learning, and knowledge technologies Many of the book's chapters have been pulled from "real world" situations in actual companies; and therefore, these topical treatments reflect quantitative and qualitative research done within the knowledge management framework of actual company experience

Klappentext

KNOWLEDGE MANAGEMENT AND MANAGEMENT LEARNING: Extending the Horizons of Knowledge-Based Management

Recently knowledge management and management learning has received considerable published coverage; however, most of this exposure is based on a rational, mechanistic view of knowledge management. Practice, on the other hand, has taught us that knowledge management and learning are extremely broad concepts with an expanding area of subfields. This rationalized and measured view of knowledge management has lead to a more technologically driven development of the field. In practice, however, this view of knowledge management has fallen short of its promise. This situation has created the need for a more encompassing approach to knowledge management. An approach that will encompass a wider domain of knowledge management topics; including topics such as, workplace learning, knowledge infrastructure, knowledge representation, innovation and learning, knowledge culture and learning, and knowledge technologies.

KNOWLEDGE MANAGEMENT AND MANAGEMENT LEARNING: Extending the Horizons of Knowledge-Based Management examines a range of topical considerations in the field by utilizing dynamic and non-linear systems behavior or the complexity paradigm. From this examination have come a number of new and promising relevant extensions to knowledge management and its practice. Many of the topics have been pulled from "real world" situations in actual companies, and therefore these topical treatments reflect quantitative and qualitative research done within the knowledge management framework of actual company experience. Offered are a series of topical treatments that extend the parameters of knowledge management and examine the practical implications of these extensions.

The book begins with an extended introduction and theoretical framework. Contributing authors have written chapters that add to both the framework and the practical consequences of knowledge management. These chapters suggest many lessons learned that will find considerable use in practice. Some of these chapters include an investigation of the "do's and don'ts" virtual learning based on real-life cases, the use of design teams for group learning, the role of language and the creation of common ground between company and client, culture as a dynamic and non-linear constructed concept, innovation and knowledge management and more. The book offers an exceptional range of contributions within a developing paradigm. Within this context, the book illustrates why and how of knowledge management is important for companies.

Inhalt
Application domains.- Complexity: An Emergent Organisational Paradigm in the Knowledge Based Economy.- The Epistemology of Knowledge.- The Complexity Paradigm for a Networked Economy.- Knowledge Management and Management Learning: What Computers Can Still Do.- Supporting Technologies for Knowledge Management.- Learning and Interaction via ICT Tools for the Benefit of Knowledge Management.- Seducing, Engaging and Supporting Communities at Achmea.- Virtual Learner-Centred Solutions for Management Education and Training.- A Symbiosis of Learning and Work-Practice.- Facilitating Learning from Design.- Cultural Complexity: A New Epistemological Perspective.- Dialogues are the Bread and Butter of the Organization's Knowledge Exchange.- The Influence of Knowledge Structures on the Usability of Knowledge Systems.- The Role of Contextuality in Process Standardization.- Emergent Learning Processes in Innovation Projects.- The Dynamics of Learning and Innovation.- Knowledge Management at Akzo Nobel Car Refinishes R&D:Improving Knowledge Creation Ability.