Whale Done!

What do your colleagues, spouse and kids have in common with a five-ton killer whale? This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home. It explains the difference between 'GOTcha' (catching people doing things wrong) and 'Whale Done!' (catching people doing things right). A management classic from the author of the multi-million-copy bestseller THE ONE MINUTE MANAGER.

Vorwort
What do you think would happen if instead of trying to catch people doing something wrong, we started trying to catch people doing something right?

Autorentext
Ken Blanchard is Chief Spiritual Officer and Chairman of the Board of the Ken Blanchard Companies. He is the author of a dozen bestselling books - including the blockbuster international bestseller The One Minute Manager and the giant business best-sellers Raving Fans and Gung Ho! - which have combined sales of more than 12 million copies in more than twenty-five languages. He is married with two children and lives in San Diego, California.