Autorentext

Jyoti Verma, PhD is an Associate Professor in the Chitkara Business School at Chitkara University. Punjab, India. She has more than 30 research papers in various journals and conferences at the national and international levels, many book chapters, and three books to her credit. Her core expertise is in the areas of service quality, blockchain, and behavioral finance. Reena Malik, PhD is an Assistant Professor in the Chitkara Business School at Chitkara University, Punjab, India with more than ten years of teaching experience. She has authored five books, edited three books, published various research papers and book chapters, and holds four copyrights and two patents. Her research focuses on consumer behavior, brand management, and customer satisfaction. Sarvjeet Kaur Chatrath, PhD is an Assistant Professor at the Canberra Business School, Faculty of Business, Government and Law, University of Canberra, Australia, with more than 25 years of extensive and diverse work experience in academia and industry. Her research is internationally recognized through her publications in leading journals and a track-record of success in obtaining and completing competitively funded research projects. Her research focuses on leadership, management, social and gender psychology, behavioral change, social marketing, and service technology. Gagandeep, PhD is an Associate Professor in the Chitkara School of Business at Chitkara University, Punjab, India. With a strong background in marketing and a track record of publications in reputable journals, his expertise spans research methodology, marketing research, and strategic management. His involvement in faculty development programs, mentoring of students, and contributions to various webinars and conferences underscore his commitment to the academic community.

Klappentext

Bridge the gap between academic theory and industrial reality with this case-driven guide, featuring real-world applications to help master the future of finance and insurance. Blockchain technology has rapidly evolved from a theoretical innovation underpinning cryptocurrencies to a foundational tool reshaping financial systems, governance models, and digital infrastructure. Its core attributes, decentralization, transparency, immutability, and security, position it as a transformative force across industries, especially in finance and insurance. In recent years, banks and financial institutions have increasingly adopted blockchain to streamline operations, reduce fraud, and enhance transactional trust. This book explores the practical implementation of blockchain technology across finance, insurance, and sustainable development sectors. Unlike theory-heavy texts, this book takes a case-driven approach-presenting real-world applications from leading institutions such as ICICI Bank, Tata Consultancy Services, and Ernst and Young. Divided into three parts, the book covers the foundations of blockchain in financial systems, innovations in the insurance industry, and emerging uses in sustainability and policy frameworks. It also examines AI-powered tools, privacy-enhancing protocols, and governance transformations. Ideal for students, professionals, and decision-makers, this volume offers a bridge between academic rigor and practical relevance, equipping readers with both knowledge and real-life examples to understand the evolving role of blockchain in the global economy. Readers will find the volume:

• Uses in-depth case studies of blockchain implementations for finance, healthcare, supply chain, and more, showcasing tangible outcomes and lessons learned;
• Provides insights from industry leaders and innovators, including strategies, challenges, and best practices for leveraging blockchain technology in diverse sectors;
• Introduces predictions, emerging trends, and expert perspectives on the evolving landscape of blockchain and digital finance;
• Explores the potential of blockchain with inspirational stories of transformative projects, empowering entrepreneurs, investors, and technologists to drive positive change. Audience Finance professionals, blockchain developers, fintech entrepreneurs, academic researchers, policy analysts, and graduate students in business, law, and technology, particularly those involved in digital finance, banking innovation, insurance technology, and sustainable development initiatives.

Inhalt

Preface xix

Part I: Introduction and Foundations of Blockchain in Digital Finance 1

1 Introduction to Blockchain and Digital Finance: A Case Study Analysis 3
Kajal Yadav and Deepali Bhatnagar

2 Banking on Blockchain: How Real-World Applications are Revolutionizing Traditional Finance 19
Naboshree Bhattacharya and Divya Bansal

3 Transforming Traditional Banking with Blockchain: A Case Study of ICICI Bank 61
Amit Kumar, Ram Milan and Abhishek Chowdhary

4 Stocks Settlement Through Blockchain Technology 83
Satinder Singh

Part II: Blockchain Innovations in the Insurance Sector 99

5 Blockchain in Insurance: Opportunities and Challenges 101
Sonal Trivedi

6 Blockchain Breakthroughs: Transforming Governance with Transparency and Innovation 121
Gagandeep and Jyoti Verma

7 Privacy-Enhancing Protocols in Blockchain and Use Cases-A Case-Based Review 145
Nitish Ojha

8 Revolutionizing Insurance with Blockchain: Insights from Case Studies 161
Jyoti Verma, Aditya Prakash and Harmandeep Singh

9 Leveraging AI-Powered Chatbots in Insurance Sector 179
Tanya Kumar, Rachit Agarwal, Shweta Bijwe and Padma B. Mankani

10 Case Study on Application of Blockchain in Insurance and Financial Services 197
Reepu

Part III: Blockchain for Sustainability and Development 221

11 Blockchain: A Game Changer for Green Innovation 223
Priya Jindal, Ansh Jindal, Chandan Gupta and Anju Rohilla

12 Leveraging Blockchain for Sustainable Development: Insights from Tata Consultancy Services and Ernst and Young in India 243
Kavita Kanabar and Neena Nanda

13 Blockchain for Urban Welfare in the Global South: A Capability-Driven Framework for Digital Inclusion and Sustainable Impact 275
Jaskirat Singh, Sarvjeet Kaur Chatrath, Jyoti Verma and Gurdeep Singh Batra

14 Policy Framework of Sustainable Finance: A Critical Review of Implications Towards Sustainable Development 313
Manish Kumar, Vikram Sandhu, Japneet Dhillon and Hansdeep Kaur

Index 337