Managing for Happiness

Zusatztext "Jurgen´s book should be on every leader´s bookshelf!" (Management Services, September 2016) Informationen zum Autor JURGEN APPELO is pioneering management to help creative organizations survive and thrive in the twenty-first century. He is the inventor of Management 3.0 workshops and CEO of the global business network Happy Melly. Inc.com has called him a Top 50 Leadership Expert, a Top 50 Leadership Innovator, and a Top 100 Great Leadership Speaker. Klappentext A practical handbook for making management great againManaging for Happiness offers a complete set of practices for more effective management that makes work fun. Work and fun are not polar opposites; they're two sides of the same coin, and making the workplace a pleasant place to be keeps employees motivated and keeps customers coming back for more. It's not about gimmicks or 'perks' that disrupt productivity; it's about finding the passion that drives your business, and making it contagious. This book provides tools, games, and practices that put joy into work, with practical, real-world guidance for empowering workers and delighting customers. These aren't break time exploits or downtime amusements--they're real solutions for common management problems. Define roles and responsibilities, create meaningful team metrics, and replace performance appraisals with something more useful. An organization's culture rests on the back of management, and this book shows you how to create change for the better.Somewhere along the line, people collectively started thinking that work is work and fun is something you do on the weekends. This book shows you how to transform your organization into a place with enthusiastic Monday mornings. Redefine job titles and career paths Motivate workers and measure team performance Change your organization's culture Make management--and work--fun againModern organizations expect everyone to be servant leaders and systems thinkers, but nobody explains how. To survive in the 21st century, companies need to dig past the obvious and find what works. What keeps top talent? What inspires customer loyalty? The answer is great management, which inspires great employees, who then provide a great customer experience. Managing for Happiness is a practical handbook for achieving organizational greatness. Zusammenfassung A practical handbook for making management great again Managing for Happiness offers a complete set of practices for more effective management that makes work fun. Inhaltsverzeichnis Preface viiiBetter Management for EveryoneIntroduction 1What Is Management 3.0?1 Kudo box and kudo cards 23Motivate People with Better Rewards2 Personal maps 39Improve Communication and Understanding3 Delegation boards and delegation poker 59Empower Workers with Clear Boundaries4 Value stories and culture books 77Define the Culture by Sharing Stories5 Exploration days and internal crowdfunding 93Make Time for Exploration and Self-Education6 Business guilds and corporate huddles 109Share Knowledge, Tools, and Practices7 Feedback wraps and unlimited vacation 123Learn How to Offer Constructive Feedback8 Metrics ecosystem and scoreboard index 147Measure Performance the Right Way9 Merit money 171Pay People According to Their Merits10 Moving motivators 193Discover Real Engagement of Workers11 Happiness door 217Aim for a Happier Organization12 Yay! questions and celebration grids 235Learn from Successes and FailuresConclusion 251Never Stop ExperimentingNotes 264Index 274 ...

"Jurgen's book should be on every leader's bookshelf!" (Management Services, September 2016)

Autorentext
JURGEN APPELO is pioneering management to help creative organizations survive and thrive in the twenty-first century. He is the inventor of Management 3.0 workshops and CEO of the global business network Happy Melly. Inc.com has called him a Top 50 Leadership Expert, a Top 50 Leadership Innovator, and a Top 100 Great Leadership Speaker.

Klappentext

A practical handbook for making management great again Managing for Happiness offers a complete set of practices for more effective management that makes work fun. Work and fun are not polar opposites; they're two sides of the same coin, and making the workplace a pleasant place to be keeps employees motivated and keeps customers coming back for more. It's not about gimmicks or 'perks' that disrupt productivity; it's about finding the passion that drives your business, and making it contagious. This book provides tools, games, and practices that put joy into work, with practical, real-world guidance for empowering workers and delighting customers. These aren't break time exploits or downtime amusements--they're real solutions for common management problems. Define roles and responsibilities, create meaningful team metrics, and replace performance appraisals with something more useful. An organization's culture rests on the back of management, and this book shows you how to create change for the better. Somewhere along the line, people collectively started thinking that work is work and fun is something you do on the weekends. This book shows you how to transform your organization into a place with enthusiastic Monday mornings. Redefine job titles and career paths Motivate workers and measure team performance Change your organization's culture Make management--and work--fun again Modern organizations expect everyone to be servant leaders and systems thinkers, but nobody explains how. To survive in the 21st century, companies need to dig past the obvious and find what works. What keeps top talent? What inspires customer loyalty? The answer is great management, which inspires great employees, who then provide a great customer experience. Managing for Happiness is a practical handbook for achieving organizational greatness.

Inhalt

Preface viii Better Management for Everyone Introduction 1 What Is Management 3.0? 1 Kudo box and kudo cards 23 Motivate People with Better Rewards 2 Personal maps 39 Improve Communication and Understanding 3 Delegation boards and delegation poker 59 Empower Workers with Clear Boundaries 4 Value stories and culture books 77 Define the Culture by Sharing Stories 5 Exploration days and internal crowdfunding 93 Make Time for Exploration and Self-Education 6 Business guilds and corporate huddles 109 Share Knowledge, Tools, and Practices 7 Feedback wraps and unlimited vacation 123 Learn How to Offer Constructive Feedback 8 Metrics ecosystem and scoreboard index 147 Measure Performance the Right Way 9 Merit money 171 Pay People According to Their Merits 10 Moving motivators 193 Discover Real Engagement of Workers 11 Happiness door 217 Aim for a Happier Organization 12 Yay! questions and celebration grids 235 Learn from Successes and Failures Conclusion 251 Never Stop Experimenting Notes 264 Index 274