How to develop your coaching skills to better connect with and inspire your team.

This book provides core coaching principles and beliefs for you to operate from as you manage your team, as well as guidance to help you develop key coaching skills including listening, asking effective questions, building rapport and how to give constructive (performance-based) feedback.

Autorentext

Julie Starr is an internationally recognised leadership coach, speaker and owner of Starr Coaching. For over 20 years she has delivered manager as coach training, internationally, to some of the world's best-known organizations including DHL; Mercedes; Burberry; Selfridges; Gucci; McCain Foods and NHS.

Julie speaks and lectures on coaching and mentoring in industry. Her other books include The Coaching Manual, and The Mentoring Manual. These are recommended reading on coach and mentoring training programmes in the UK, Europe and beyond.

Klappentext

Every manager and leader has the potential to be a brilliant coach.

Great coaching increases people's engagement, learning and performance. Coaching is the must-have leadership skill that helps you get the best from your team. This book shows you how.

By adopting methods specifically developed and proven in business, you'll discover what it takes to be a leader or manager who can coach, and learn to apply simple coaching principles in everyday scenarios. With Brilliant Coaching you'll unlock your inner coaching ability and quickly reap visible rewards.

• Exercises, reflective questions and tips to help you develop key coaching skills
• Models to support you in putting your coaching skills into action
• Guidance on effective coaching of virtual teams

• Free online resources to supplement your learning
  This edition provides new material on coaching remotely and pointers to help avoid unconscious bias in coaching, as well as a general refresh to bring the book up-to-date with the organisational culture of today.

  Zusammenfassung
  How to develop your coaching skills to better connect with and inspire your team.

  Inhalt

Introduction

Part 1: Awareness

1. What is coaching?

2. Coaching as an enabler of engagement

3. What is the mindset of a coaching manager?

4. How does our ego limit our ability to coach?

   Part 2: Ability

5. How to build rapport and relationship

6. How to be a better listener

7. How to ask effective questions

8. Develop a flexible style of influence: the Steppingstones Model

9. How to give constructive feedback

   Part 3: Application

10. Planned conversation; when the individual has the topic or agenda

11. Planned conversations: when the manager has the topic or agenda

12. Planned conversations: both the individual and the manager have topics to discuss

13. Unplanned conversations: response coaching

    Part 4: Action

14. Take your learning forward