This graduate textbook is focused on digital transformation. It answers key questions regarding: which technologies can be used to transform an organisation, which activities within an organisation can be transformed, and what the aim of digital transformation should be.

Now fully updated and expanded in this second edition, the content is divided into three main parts, the first of which offers an introduction to the topic, highlights fundamental examples of digital transformation, defines the terminology, and enables readers to quickly understand the main components of digital transformation. The second part of the book addresses examples of digital transformation from several industries, including:

• government;
• finance;
• health;
• manufacturing; and
• education.
  The third and final section of the book describes the activities and processes within a typical digital transformation programme. The pedagogical approach to the process makes the book beneficial to both students who have never been involved in such a programme and practitioners who plan to implement digital transformation in their organisation.

Explains how digital technology can be used to transform organizations' activities Provides numerous case studies of companies and entities that benefit from digital transformation Fully updated for this second edition with new case studies from another five industries

Autorentext

Dr. John Stark has worked in industry for more than 30 years at the boundary between Information Systems and Engineering/Manufacturing. During this time, he has worked with more than 100 companies. He is well-known in industry, having written several books about information systems, manufacturing automation and integration, CAD, and PLM. He has written the most cited book about PLM (over 1200 citations according to Google Scholar). Dr. Stark has given courses on many subjects including computers in industry, information management systems, digital transformation, CAD, and PLM. With companies in industry, his work has to be very practical. Giving courses, he has to be aware of learning objectives and ensure that the students have learned something they can put into practice at the end of the course. The experience of continually working in both industry and academic environments leads to well-structured books of practical value to readers.

Inhalt

Introduction.- Examples of Digital Transformation.- Technology.- Definition of Digital Transformation.- Business Processes.- Digital Transformation for a Local Council.- Digital Transformation for a University.- Digital Transformation of an Art Collective.- Digital Transformation of a Transport Company.- Digital Transformation for a Hospital.- Digital Transformation for a Bank.- Digital Transformation of a Retail Store.- Digital Transformation of a Police Force.- Digital Transformation of an Airport.- Digital Transformation of a Sports Club.- Digital Transformation for a Manufacturer.- Run a Program.- Involve your Executives.- Set the Objectives.- Create the Vision.- Prepare the Governance.- Define the Strategy.- Plan and Schedule Manage Organisational Change.- Justify the Program.- Run the Program.- Digital Transformation Technologies.- Digital Transformation, a Changing Paradigm.