Autorentext

JEFFREY K. LIKER is University of Michigan Professor Emeritus of Industrial and Operations Engineering and president of Liker Lean Advisors, LLC. He is the bestselling author of The Toyota Way, published in 26 languages with over 1 million copies sold. His articles and books have won twelve Shingo Prizes for Research Excellence. He was inducted into the Association of Manufacturing Excellence Hall of Fame in 2012 and the Shingo Academy in 2016.

Klappentext

PRAISE FOR TECH & AI THE TOYOTA WAY "People are the best source of change-even technological-and that's what this book makes possible: a culture where improvement is everyone's job and progress is inevitable."
-DR. ERIC DICKSON, President and CEO of UMass Memorial Health "In this fantastic book Jeff Liker explores an underappreciated side of Toyota: how aggressively innovative it is, not by being quick but by getting it right!"
-MICHAEL BALLÉ, PhD, co-author of The Gold Mine and 5-time Shingo Prize Winner "Cutting through the excitement surrounding digital tools and AI, this book offers a thoughtful, practical framework for helping your organization learn before it scales, shifting focus from the tools to the organizational capability needed to develop and use them wisely."
-MIKE ROTHER, author of Toyota Kata "Professor Liker has grown to understand and share the Toyota Way on a level I have?not seen outside Toyota. The Toyota Production System is fundamentally a?problem-solving system to drive performance and engagement. Tech and AI offer exciting potential to amplify human problem solving, not replace it. This is a timely, needed explanation based on real, gemba applications of how LEAN and Tech should work together."
-JAMIE BONINI, President of Toyota Production System Support Center at Toyota Motor North America "'Jidoka is a humanistic approach to the human-machine interface. It liberates humans from the tyranny of the machine, freeing them to concentrate on tasks that involve exercising human creativity and judgment.' (Toyota Production System, TMC 1992). Toyota has been philosophically and pragmatically pursuing this core precept since the very founding of the enterprise. Jeffrey Liker shares as never before the ramifications and practical applications of Toyota's approach to technology as the human race faces its greatest technological challenge ever."
-JOHN SHOOK, First American Manager for Toyota in Japan "I have seen firsthand that success of AI and industrial technology depends far more on culture and execution discipline than on algorithms. Dr. Liker masterfully captures how organizations can combine the principles of the Toyota Production System with modern technology to achieve transformational results."
-JEREMY FRANK, CEO and Founder, KCF Technologies

Inhalt

Foreword ix
Acknowledgments xvii
reface: My Journey to Sociotechnical Systems and Then Toyota xxi
Introduction: Being Smart About Technology . . . By Going Slow to Go Fast xxv

**PART I Philosophy 1
**Principle 1 Think Long Term 3
Principle 2 Be a Techno Skeptic: Embrace Uncertainty 17

PART II Processes 33
Principle 3 Just-In-Time Pillar 37
Principle 4 Jidoka Pillar (Built-In Quality) 59
Principle 5 Flexible Standardized Processes as the Foundation 75

PART III Technology 91
Principle 6 Design Tech with the People for the People 93
Principle 7 Own Your Tech Capability to Support Improvement 105

PART IV People 127
Principle 8 Organize to Support Teams of Craftspeople Who Own and Love Their Work 129
Principle 9 Develop "Scientific Thinking" Team Members 147
Principle 10 Use Tech to Help People Visualize, Not Hide, Problems 169

Conclusions 189
Glossary 209
Notes 215
About the Author 225
Index 227